First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Great communication, always accessible. process was smooth and stress-free
Reply from Tony Umholtz
September 4th, 2024 01:59 PM
Thank you, Melissa, for taking the time to provide your feedback. It's wonderful to hear that you had a smooth and stress-free experience. We aim to deliver great communication and accessibility and are glad to know that we met your expectations....
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Prompt responses at each stage of the loan approval process.
Reply from Catherine Witherspoon
September 4th, 2024 10:29 PM
I'm thrilled to hear you appreciated the prompt responses during your loan approval process at First Horizon Bank, Ross. Your feedback is valuable to us and it's wonderful to know that we're meeting our goals of efficiency and excellent customer...
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Marci Russell
Great communication!
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Marci Russell
Marci was awesome and held our hands as first time home buyers
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The support was very good. It got a little scary there at the end. We needed to come up with a lot of documents at the 11th hour. They were very understanding and worked with us well.
Reply from Tony Umholtz
September 4th, 2024 01:57 PM
Thank you for taking the time to provide your review, Nick. The mortgage process can be complex so we're glad to hear that we were able to provide you with the support you needed, even when it got a bit hectic. We look forward to serving you...
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Marci Russell
Marci was excellent throughout the entire process and secured us a great rate in a tough market.
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Matt Kaczor has received a review with 5 star rating from Sgtwicca1 T
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Matt took us under his wing and led us safely throughout the process. As first time buyers, we knew next to nothing. Matt recognized this and was available to answer all our questions. His knowledge, experience, honesty, and willingness to...
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Reply from Matt Kaczor
May 6th, 2026 09:06 PM
Trey, I'm so grateful for your kind words and am pleased to hear that you felt supported during your first home-buying experience. It's important to me to be there for my clients every step of the way, and I'm glad my guidance helped build...
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Kevin was amazing. He always answers the phone and replies fast to emails. Kevin seems to be able to male the impossible happen by always staying on top of things and staying organized.
Reply from Owner
January 8th, 2025 09:32 PM
Thank you for your positive feedback, Steve. We're glad to hear that you had such a wonderful experience with Kevin Strickland. At First Horizon Bank, we pride ourselves on offering excellent customer service, and it's always rewarding to hear...
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Kevin was great at keeping me updating. Explaining the process and was always available to answer a question even on weekends
Reply from Kevin Strickland
September 3rd, 2024 12:26 AM
It's fantastic to hear that Kevin from First Horizon Bank was able to provide you with such a positive experience, Lawrence! His commitment to keeping clients informed and being accessible is indeed commendable. We're incredibly proud to have...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.