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First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
Company Logo
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(901) 523-4883
Memphis, TN
https://www.firsthorizon.com/
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • for
    Alexander Castellanos , CMB
    Encompass
    B
    Brandi F
    Miami Beach, FL
    Posted on October 14th, 2024 01:56 PM
    Easy quick and excellent support and communication
    Reply from Alexander Castellanos
    October 14th, 2024 05:53 PM
    Thank you for your positive feedback, Brandi. We're glad to hear that you had an easy and quick experience with our team. Alexander Castellanos will be pleased to know his support and communication were appreciated. We hope to continue providing...
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  • for
    Matt Kaczor
    Encompass
    A
    Andrew R
    North Little Rock, AR
    Posted on October 14th, 2024 12:36 PM
    Matt. Matt is what made it a great experience. He was there at every turn, to answer my questions (especially those questions which could easily be treated as dumb questions). He was comforting, explained concepts easily which to me had previously...
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    Reply from Matt Kaczor
    March 17th, 2025 03:25 PM
    Andrew, thank you so much for your thoughtful and kind words. It means a lot to me that you felt supported throughout the process. I always strive to break down complex concepts and make everything as clear and simple as possible, so I’m glad...
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  • for
    Kip Reeves
    Encompass
    M
    Mey L C
    Miami, FL
    Posted on October 14th, 2024 12:20 PM
    Kip was with me every step of the way. I felt valued and appreciated. He had my best interest at heart and made process smooth and seamless. Couldn't have asked for a better lender!!
  • for
    Michelle Abreu
    Encompass
    K
    Katrina D
    Madison, MS
    Posted on October 12th, 2024 04:53 PM
    Ms Abreu was the consummate professional from beginning to end. She was compassionate and very attentive. She made herself available to fit my unusual schedule. In a word, she was wonderful!
    Reply from Michelle Abreu
    February 20th, 2025 05:55 PM
    Thank you so much for your kind words, Katrina! I'm thrilled to hear that you had a positive experience. It was truly my pleasure to work with you and accommodate your schedule. I'm glad I could be of assistance and make the process smoother...
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  • for
    Chris Ford
    Encompass
    K
    Kathryn M M
    Bristol, VA
    Posted on October 12th, 2024 01:46 AM
    Great experience!
  • for
    Monica Hebert
    Encompass
    M
    Marina M
    New Iberia, LA
    Posted on October 12th, 2024 12:33 AM
    It was fine thank you
    Reply from Monica Hebert
    October 14th, 2024 03:48 PM
    I'm glad to hear that your experience with Monica Hebert at First Horizon Bank was satisfactory, Marina. Your support and this 5-star rating are much appreciated. If there's anything else we can assist you with in the future, feel free to let...
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  • for
    Mary Malak
    Encompass
    H
    Haide K
    La Vergne, TN
    Posted on October 11th, 2024 04:43 PM
    N/A none at all to be mentioned in this survey
  • for
    Rebecca Davis
    Encompass
    A
    Amauri L
    Greer, SC
    Posted on October 11th, 2024 02:48 PM
    Becca is top notch. Very easy to get in touch with and answers questions quickly (even my stupid questions). Extra points for staying in touch despite a natural disaster in the Upstate!
    Reply from Rebecca Davis
    February 19th, 2025 04:57 PM
    Amauri, thank you so much for your kind words! I'm really glad to hear that you found it easy to reach out to me and that I could help with all your questions—no such thing as a stupid question! Keeping the lines of communication open, even...
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  • for
    Tamara Saulsberry
    SFTP
    L
    LINDA B
    Memphis, TN
    Posted on October 11th, 2024 02:18 PM
    Tamara is always willing to go over and beyond to support her clients and she does not stop until the client is at the closing table. Excellent Service!
  • for
    Michael Ribas
    Encompass
    J
    James A W
    Spring Hill, TN
    Posted on October 11th, 2024 12:55 PM
    Better communication - especially regarding closing and the amount of time required to fund the loan. We were told by the notary that the loan could be funded in 72 hours- which would have been 2:30 on Friday, but it didn’t actually fund until...
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    Reply from Michael Ribas
    October 11th, 2024 06:35 PM
    Thank you, James, for your valuable feedback. I'm glad to hear that you rated our services highly, despite facing some difficulties at funding. I understand that the funding process with the title company was not as smooth as you expected,...
    read more
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.