

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Shawn was communicative, explanative, and followed up promptly!
Reply from Shawn Tihen
December 17th, 2024 05:33 PM
Thanks Jahmal. I hope the house is working out for you so far. Remember; I'm here if you need me...so reach out to me if you have any questions whatsoever. Have a great Holidays.
Don was with me every step of the way. He took all of my phone calls. I was impressed with how easy it was to get ahold of him and how responsive he was.
Reply from Don Lake, CFP®
November 26th, 2024 02:00 PM
Mitchell, I'm thrilled to hear of your positive experience. Your satisfaction is my top priority and I'm glad I was able to deliver. I look forward to assisting you further with any future needs. Thanks for choosing First Horizon Bank and for...
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Melissa was alway very responsive when I called or emailed her with questions - sometimes even after hours! She not only had the answers to some technical questions I had about my loan process, but she was very friendly and professional during...
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Grateful for Justin's availability and attentiveness through the process
Reply from Justin Frizzell
February 27th, 2025 05:50 PM
Christopher, I truly appreciate your kind words. It was a pleasure assisting you, and I'm glad to hear that my availability and attentiveness made a positive impact on your experience. If you ever need anything else, don't hesitate to reach...
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In the initial stage, there were multiple requests for previously delivered (sensitive) documents from multiple sources. After so many years of expended effort to keep personal data safe/secure, I have no idea who has what now (pay stubs, SSN,...
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Mike Dickstein is as thorough and professional as they come . Can't say how impressed and satisfied I am with the process and efficiency of Mike and staff.
Reply from Mike Dickstein
November 26th, 2024 06:14 PM
Thank you for the kind words, congratulations on your new home!!!
She was so amazing, very personable, on top of everything and more. Great communication with me and all other people that needed to be involved in my case. I will highly recommend her. Thank you!
Tony is great to work with!
Reply from Tony Kruse
November 25th, 2024 07:35 PM
Thank you Clay! Hope you love the new house!
Kept asking for a lot of documents that were sent already
Reply from Jamie Rice
February 21st, 2025 02:28 PM
When documents are uploaded hru the system, they are directly uploaded to your loan. when they are sent by email, they are one email of the hundreds that are received daily by the processors. We got thru it though. Happy to have assisted you....
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Kendall was amazing!!!! He provided excellent service and made sure I understood every aspect of purchasing a home and the loan process. I felt at ease. He was very responsive, knowledgeable, and resourceful. Thank you First Horizon for a great...
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Reply from Kendall Knight
November 25th, 2024 03:25 PM
Hi Tamika, thank you for your very nice review. It was a pleasure assisting you with your new home purchase. Feel free to contact me if you have any questions or mortgage need in the future. I would welcome the opportunity to assist family...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.