First Horizon Bank's Cover Image
First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
Company Logo
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(901) 523-4883
Memphis, TN
https://www.firsthorizon.com/
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    Alana Mears - First Horizon Mortgage
    google
    C
    Chris O
    Posted on February 5th, 2025 04:09 PM
    If you need someone for a loan, Alana is your person. She will answer every question and make sure you understand everything. Thank you, Alana.
    Reply from Owner
    March 20th, 2025 02:52 PM
    Thank you so much for this kind review!
  • for
    Alana Mears - First Horizon Mortgage
    Encompass
    C
    Christopher O
    Lake Charles, LA
    Posted on February 5th, 2025 04:08 PM
    made this buying process so simple and easy thank you Alana for all you do
    Reply from Alana Mears
    February 5th, 2025 05:00 PM
    Thank you so much Christopher! It was such a pleasure working with you both. I'm so glad we made the process simple and easy! Congratulations again on your new home. Let me know if you ever need anything in the future!
  • for
    Rodney Reeves
    Encompass
    A
    Amy J W
    Elizabethton, TN
    Posted on February 5th, 2025 03:59 PM
    I would like to note that working with Rodney Reeves was the only saving grace of this experience. He was responsive in a very timely manner and worked diligently to keep frustration as low as possible. Unfortunately, the remainder of the process,...
    read more
    Reply from Rodney Reeves
    March 5th, 2025 02:58 PM
    Hi Amy,Thank you for taking the time to share your experience. While I’m glad to hear that you found my efforts helpful, I’m truly sorry to learn about the challenges you faced during the process. It's disheartening to know that the overall...
    read more
  • for
    Alexander Castellanos , CMB
    Encompass
    T
    Tamara J
    Parkland, FL
    Posted on February 5th, 2025 01:24 PM
    Highly highly recommend Alex for any professional looking to buy a home. he was extremely professional, honest , dependable, knowledgable, and just overall one of the best people Ive worked with for anything . very impressed by him
    read more
    Reply from Alexander Castellanos
    February 5th, 2025 02:32 PM
    Tamara, thank you so much for this wonderful review. We're thrilled you had such a positive experience working with Alexander Castellanos at First Horizon Bank. It's fantastic to hear he was so helpful and professional throughout your home...
    read more
  • for
    Nason Williams
    Encompass
    W
    William C B
    Ridgeland, MS
    Posted on February 3rd, 2025 10:42 PM
    Nason and Elizabeth did a great job helping us to navigate all the loan requirements.
  • for
    Rodney Reeves
    Encompass
    R
    Richard L R
    District Heights, MD
    Posted on February 3rd, 2025 07:48 PM
    Mr. Reeves, was very informative throughout the entire process. We never felt uninformed or pressured about our options. One of the most satisfying experiences was when the mortgage product we desired was not viable, Mr. Reeves help us identify...
    read more
    Reply from Rodney Reeves
    February 4th, 2025 07:45 PM
    Richard, your words are truly appreciated. Knowing I provided you with a truly informative and comfortable experience is exactly what I strive for. It's especially rewarding to hear you felt supported and guided without pressure, especially...
    read more
  • for
    Maggie Rockett
    Encompass
    M
    Melton T H
    Hernando, MS
    Posted on February 3rd, 2025 04:57 PM
    Maggie Rockett
    Reply from Maggie Rockett
    February 3rd, 2025 05:06 PM
    Your five-star review absolutely made my day- thank you for taking the time to complete a survey! I genuinely enjoy helping customers like you find the perfect financial solutions, and knowing my efforts made a difference makes it all worthwhile....
    read more
  • for
    Mike Dickstein
    Encompass
    J
    Jeffrey R B
    Dallas, TX
    Posted on February 3rd, 2025 04:29 PM
    Mike was an absolute pleasure to work with. He was highly communicative throughout the entire process, ensuring that every step was clear and seamless. His professionalism, responsiveness, and expertise made what could have been a stressful...
    read more
    Reply from Mike Dickstein
    February 3rd, 2025 04:44 PM
    Thanks Jeff, I appreciate you! Congrats on your new home!
  • for
    Nason Williams
    Encompass
    C
    Craig S S
    Madison, MS
    Posted on February 3rd, 2025 04:19 PM
    easy process , great experience
  • for
    Gerald Pumphrey
    Encompass
    S
    Sutton G
    Palm Beach Gardens, FL
    Posted on February 3rd, 2025 03:21 PM
    Gerald always made himself available to us!
    Reply from Gerald Pumphrey
    January 20th, 2026 02:23 PM
    I'm glad to hear that you found me accessible whenever you needed assistance, Sutton. Being available to my clients is a top priority, and your feedback is truly appreciated. If there's anything else you need, feel free to reach out anytime....
    read more
    • 5771–5780 of 15372
    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.