

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Nason Williams made the entire loan process quick and seamless. He communicated clearly, was honest about our options, incredibly helpful, and always available when we had questions. Couldn't have asked for a better experience.
Reply from Nason Williams
November 19th, 2025 07:31 PM
We're pleased to hear that your experience with Nason Williams was so positive. It’s important to us at First Horizon Bank to ensure that our clients feel supported and informed throughout the loan process. We're glad that Nason's clear communication...
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Overall experience was great! Ramiro did a great job of keeping us updated throughout the whole process and was very easy to work with.
The ease and speed of the entire process.
Reply from Nason Williams
November 19th, 2025 07:31 PM
We're pleased to know that the process was smooth and speedy for you, Timothy. Our goal at First Horizon Bank is to make experiences as straightforward as possible for our clients. Thank you for sharing your positive experience.
Great communication, smooth process and question needing answered or issues she was just a call away
Reply from Ginger McGrew
June 25th, 2025 07:54 PM
Thank you so much for the kind words! It was a pleasure working with you. I wish you all the best in your new Texas home. Thank you for allowing me to help you on this journey and for choosing First Horizon Mortgage.
Was easy and quick!
Kyle did an amazing job! Very happy with her services from start to finish.
Reply from Kyle L. Edwards
June 27th, 2025 01:57 PM
I'm thrilled to hear that you were very happy with the services I provided from start to finish. It was a pleasure assisting you again Seth, and I appreciate your kind words.
Poor communication regarding credit card balances.
Reply from Monica Hebert
July 7th, 2025 04:02 PM
Hi Mr. Clay,I am Barbee’s manager, and we take these survey responses very seriously. I would be happy to talk with you to understand the specifics of what we could have done better so that we don’t have this experience with another client....
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Jesse , i know you went above and beyond because it was a little complicated for us. I don't know if most people would be so determined. I respect and appreciate that so much.
Reply from Jesse Mancuso
June 25th, 2025 12:41 PM
I'm glad I could assist you through the complexities of your situation. Your appreciation means a lot to me, and I'm pleased to have been able to help. Thank you for your kind words and trust in our Team.
Kris Schaumburg was very patient and he answer all the questions I had. Kris Schaumburg explained everything accurately and thoroughly in terms I could understand and made this process easier for me. I appreciate his actual willingness to help...
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Reply from Kris Schaumburg
June 24th, 2025 08:43 PM
Thank you Stephan. It was my pleasure to help you with your dream home.
Mr. Kruse was easy to contact, responsded promptly, and made the home buying process stress free.
Reply from Tony Kruse
July 8th, 2025 06:39 PM
I'm glad to know that I was able to make your home buying process stress-free, Joshua. Being easy to contact and responding promptly are key parts of what I aim to provide. Thank you for sharing your experience and for working with First Horizon...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.