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First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
Company Logo
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(901) 523-4883
Memphis, TN
https://www.firsthorizon.com/
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • for
    John Laville
    Encompass
    A
    Aidan P M
    Baton Rouge, LA
    Posted on July 18th, 2025 01:41 PM
    Duke was great. there did seem to be some confusion during the process with the bank due to there being a power of attorney during the closing process.
    Reply from John Laville
    July 18th, 2025 07:01 PM
    Hello Al, it was my pleasure to work with you and Aidan. Thank you for your patience and help in addressing the power of attorney questions. Please let me know if we can do anything to assist you. Thank you.
  • for
    Amber Patout
    Encompass
    A
    Adam W D
    Lafayette, LA
    Posted on July 18th, 2025 12:59 PM
    Very easy going experience
  • for
    John Laville
    Encompass
    C
    Connie C A
    Baton Rouge, LA
    Posted on July 18th, 2025 03:08 AM
    Great experience
    Reply from Duke Laville
    July 18th, 2025 07:03 PM
    Hello Connie. Welcome to Baton Rouge, I know you will love your new home. Thank you for the opportunity to work with you. Please contact me with any questions you may have. Thank you.
  • for
    Paul Weeks
    Encompass
    W
    William E I
    Chattanooga, TN
    Posted on July 18th, 2025 02:29 AM
    Paul Weeks was very helpful, and answered all the questions we had to the different steps of the loan process.
  • for
    Rodney Reeves
    Encompass
    J
    Jacob E B
    Knoxville, TN
    Posted on July 17th, 2025 10:08 PM
    Rodney and his team .
    Reply from Rodney Reeves
    September 23rd, 2025 06:34 PM
    Thank you for your feedback, Jacob. I'm glad to hear that my work, along with my team at First Horizon Bank, met your expectations. We appreciate your recognition of our efforts. If there’s anything specific you’d like to share about your experience,...
    read more
  • for
    Lisa Hartley
    Encompass
    S
    Sandra K
    Summerdale, AL
    Posted on July 17th, 2025 07:49 PM
    This was our first experience with a mortgage process in over 20 years. Both experiences were with Lisa Hartley. She is an expert in all aspects of the process and goes above and beyond to answer all of your questions. She made the entire process...
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    Reply from Lisa Hartley
    October 2nd, 2025 08:16 PM
    Sandra, I greatly appreciate your kind words and am genuinely touched by your thoughtful review. I'm thrilled to hear that your recent mortgage process was both painless and enjoyable. It's fantastic to know I've been able to maintain a high...
    read more
  • for
    April Dorsey
    Encompass
    J
    Joseph R M
    Myrtle Beach, SC
    Posted on July 17th, 2025 07:34 PM
    April was with usevery step of the way, answering all of our questions and smoothing the process when it needed to be. We couldn't ask for a nicer loan officer!
    Reply from April Dorsey
    July 18th, 2025 01:24 PM
    Thank you so much for the 5-star review. I'm glad to hear that I was able to support you throughout the process and address all your questions. It was truly a pleasure being your loan officer and helping things go smoothly. Thank you for your...
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  • for
    John Laville
    Encompass
    R
    Reza G
    Baton Rouge, LA
    Posted on July 17th, 2025 04:59 PM
    Duke was great. Underwriter requested so many documents every time that was frustrating
    Reply from Duke Laville
    July 18th, 2025 07:05 PM
    Hello Reza. I hope you are settling into your new home. It was my pleasure to work with you. Thank you for your assistance in addressing the underwriters' questions. Please let me know if i can help you with anything.
  • for
    Monica Hebert
    Encompass
    A
    Alexandria P
    Carencro, LA
    Posted on July 17th, 2025 04:33 PM
    Ms. Monica was amazing during this proces. I was very nervous and hesitant, but she really did well with explaining my options and the process. She was also available for all my random question, and made me feel confident in my decision to...
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  • for
    Rodney Reeves
    Encompass
    M
    Michael E C
    Cody, WY
    Posted on July 17th, 2025 03:33 PM
    Rod and Leigh Anne were very knowledgeable about the process and responsive to my questions
    Reply from Rodney Reeves
    July 17th, 2025 03:38 PM
    It's wonderful to hear that you found both Leigh Anne and me knowledgeable and responsive throughout the process. It's important for me to ensure clear communication and address any questions promptly, so I'm glad we could help you feel supported....
    read more
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.