

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We honestly can’t thank Mr. Gordon Ford enough for everything he did to help us through our home loan process for our very first home. From the very beginning, he was incredibly patient, kind, and professional. He took the time to explain every...
read more
Reply from Gordon Ford
November 24th, 2025 07:31 PM
Sirisha, it was truly my pleasure to assist you through the home loan process. I'm glad to hear that you felt supported and informed every step of the way, as my goal is to make things as smooth and clear as possible for my clients. It's wonderful...
read more
Great experience . this is my second purchase t will do all if my business with this company
Reply from Ariel Waterman
December 2nd, 2025 10:47 PM
I'm grateful for your continued trust and support! It's great to know that your experience with us has been positive, and I look forward to assisting you with any future needs. Your business is truly valued.
Refinancing in general is stressful but I appreciated the responsiveness and frequent communication with Lisa.
TTTWTThomasThomasThomas
Israel made the experience. The previous loan officer assigned to our loan up and quit and nobody told us. He had also not completed his part of the paperwork which complicated our closing process. fortunately Israel was able to fix it in time....
read more
Ginger was awesome. She was professional, quick to respond, and very intuitive to my needs. Ginger really had my best interest at all times.The portal was slow to update though. I recieved a text that my loan was conditionally approved, but...
read more
Reply from Ginger McGrew
October 31st, 2025 12:45 PM
I truly appreciate your feedback, Thang. It's gratifying to know that you found my service responsive and attentive to your needs. I'm sorry to hear about the issue with the portal update. Technology can sometimes lag behind our efforts, and...
read more
Kimekia was a literal gem!!! Amazing person both inside and out!!
Reply from Kimekia Holifield
November 25th, 2025 09:21 PM
It's great to hear such positive feedback. I'm grateful for your kind words, Kayla. It was a real pleasure working with you and being part of your journey. If there's anything else I can assist you with, please don't hesitate to reach out....
read more
Always responded to questions. Kept me informed of everything as moved through the process .
Reply from Heather Roberts
November 5th, 2025 02:36 PM
John, I appreciate your feedback. It's important to me to keep you informed and address your questions throughout the process. If there's anything else you need, feel free to reach out.
Great responsiveness, attention to detail, making sure we get the best product.
Reply from Stuart Clamp
October 30th, 2025 07:17 PM
I'm pleased to know that you valued my responsiveness and attention to detail, Mariana. Ensuring you have the best product is always a priority for me, and I'm glad that commitment came through in your experience. Thank you for taking the time...
read more
Very smooth process!
Reply from John Laville
November 7th, 2025 05:58 PM
Hello Tyler. You were a wonderful work partner. I hope you all are loving your new home. Please let me know if i can do anything to help you.
Duke
3251–3260 of 15305
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.