First Horizon Bank, Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Easy process and great service.
Reply from Karen Hackney
January 9th, 2026 06:13 PM
I'm pleased to hear that you found the process easy and the service great, Rebekah. It’s my aim to make sure everything goes smoothly for you. If you need assistance in the future, feel free to reach out.
The interest that Melissa has in making everything right and watches out for the customer. I have worked with her in the past and it has always been the same
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Matt was helpful all throughout the process - replying promptly to our phone calls, text messages, emails - making it very smooth. So it was great experience.
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He is very helpful and quick in answers too
She was timely with responses and provided clear guidance.
Reply from Susan Edmonds
January 9th, 2026 02:11 PM
Thank you Melissa. It was a pleasure working with you again. A repeat client is the best compliment I can receive so thank you for your business.
electronic signatures on everything. Easy to use portal for all docs/signatures.
Reply from Michael Fergie
January 9th, 2026 01:41 PM
Congrats on your new home!
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The overall communication and transparency was phenomenal.
Reply from Tony Kruse
January 9th, 2026 03:11 PM
Hi Hunter,
Thank you for the kind review. I appreciate the opportunity to work with you!
Michael and his team were amazing to work with. They were extremely responsive, knowledgeable, and made the whole loan process easy!
Reply from Owner
January 12th, 2026 01:46 PM
Your feedback is sincerely appreciated, Parsa. I'm pleased to know that you found the loan process smooth and our team's responsiveness and knowledge helpful. If you need any more assistance or have questions in the future, feel free to contact...
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Michael and his entire team were amazing to work with. He is professional, responsive, and made the entire process smooth from start to finish.
Reply from Michael Ribas
January 8th, 2026 04:33 PM
I appreciate your feedback, Parsa. Knowing that I was able to make the process smooth and efficient for you means a lot to me. If there's ever anything else you need, please feel free to get in touch.
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Great overall experience
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.