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First Horizon Bank in Memphis, TN

First Horizon Bank, Memphis, TN

Memphis, TN
Company Logo
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(901) 523-4883
Memphis, TN
https://www.firsthorizon.com/
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5 Star
97%
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2%
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Reviews from Web
  • for
    Ginger McGrew
    Encompass
    D
    Dorothy M T
    Monroe, LA
    Posted on January 19th, 2026 04:29 PM
    Appreciated the assistance that Ginger gave throughout the process.
    Reply from Ginger McGrew
    January 20th, 2026 02:42 PM
    I'm grateful for your kind words, Dorothy. It's great to know that I was able to assist you effectively throughout the process. If there's anything else you need or any questions you might have, feel free to reach out. Thank you for trusting...
    read more
  • for
    David Holm
    Encompass
    J
    James B M
    Prairie Grove, AR
    Posted on January 19th, 2026 04:08 PM
    Closing went well and was handled efficiently.
  • for
    Michele Schambough
    Encompass
    C
    Charles L B
    Lafayette, LA
    Posted on January 19th, 2026 03:22 PM
    Michele, was very helpful, knowledgeabe, and professional. i Would highly recommend her for mortgage banking services. She kept me informed and took personal care to make sure any issues were handled. She is an asset to your organization
    read more
    Reply from Michele Schambough
    February 20th, 2026 03:15 AM
    Charles, I'm grateful for your generous feedback. It's rewarding to hear that you found my assistance helpful and professional. Keeping you informed and personally addressing any issues is always my priority, so I'm pleased to know it made...
    read more
  • for
    Sheri Taylor
    Encompass
    G
    Gabriel G
    McAllen, TX
    Posted on January 19th, 2026 03:06 PM
    Sheri is the best . She is the main reason we are at first horizon.
    Reply from Sheri Taylor
    February 5th, 2026 07:25 PM
    Thank you Gabriel. You and Laura are the best and I appreciate your continued partnership! Best wishes with the new position and enjoy being closer to family!
  • for
    Jamie Watkins - First Horizon Bank
    Encompass
    T
    Tcreasy
    Crump, TN
    Posted on January 19th, 2026 03:04 PM
    My involvment for this loan was co-signer for a family member so the decisions . I have worked in accounting and finance for years and I was surprised at the closing costs and fees charged for the loan. Maybe this is standard but it is certainly...
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    Reply from Jamie Watkins - First Horizon Bank
    January 20th, 2026 04:02 PM
    thank you Teresa for responding, closing cost tend to run higher on fixed rate mortgages with property taxes and homeowners insurance included in the payment. You and Lauren were great for getting items needed to close which allowed us to close...
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  • for
    Dennis Bradley
    Encompass
    J
    John S H
    Kennesaw, GA
    Posted on January 19th, 2026 02:32 PM
    Dennis, was truly having our best interest in mind. ALWAYS answered the phone when we had questions. Amazing Job!!!
    Reply from Dennis Bradley
    January 19th, 2026 02:46 PM
    Thank you so much for the kind words and your time to go in and complete the survey. Hope you both have a wonderful week. Thanks!
  • for
    Karen Hackney
    Encompass
    T
    Thomas E D
    Piggott, AR
    Posted on January 19th, 2026 02:15 PM
    Karen and her team are absolutely on top of everythin, making this an excellent experienc.
    Reply from Karen Hackney
    January 20th, 2026 01:51 PM
    It's great to work with you again and to know that you had a positive experience, Thomas. I’m glad that everything met your expectations. Your feedback is truly appreciated. If you need further assistance, feel free to reach out.
  • for
    Drew Remson
    google
    S
    Sonya
    Posted on January 19th, 2026 02:01 PM
    Great service and highly recommended!
    Reply from Owner
    February 3rd, 2026 06:32 PM
    Sonya: Thank you for allowing me to assist you! Drew
  • for
    Drew Remson
    Encompass
    S
    Sonya R C
    Oxford, MS
    Posted on January 19th, 2026 02:01 PM
    Drew provided constant communication and excellent follow up His advice was invaluable I appreciated the frequent interaction and updates as the loan progressed
    Reply from Drew Remson
    February 3rd, 2026 06:34 PM
    Thank you, Sonya, Always a pleasure! Drew
  • for
    Karen Hackney
    Encompass
    M
    Matthew M C
    Knoxville, TN
    Posted on January 19th, 2026 01:51 PM
    Really enjoyed working with Karen and Kim. Great communication. They simplified everything.
    Reply from Karen Hackney
    January 20th, 2026 01:50 PM
    I'm glad to hear that you had a positive experience, Matthew. It was a pleasure to work with you, and I'm pleased that our efforts in communication and simplicity made a difference for you. If you have any more questions or need further assistance,...
    read more
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.