

First Horizon Bank, Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Brad was very helpful and professional throughout the process.
Reply from Brad Spurgeon
May 25th, 2026 01:58 PM
Thank you, Brian, for your kind words. I'm pleased to know that you found my assistance helpful and professional. It was my pleasure to work with you and Jan.
Thanks Gerald, you made this process a positive experience .
Reply from Gerald Pumphrey
July 2nd, 2026 03:09 PM
Donald, I'm grateful for your kind words. It’s good to know that I could help make the process a positive experience for you. If there's anything else you need, please feel free to reach out.
This was our second time working with Justin on a mortgage. This time we were working on a new build so the process was prolonged as compared to buyung a prebuil house. Justin would reach out to us via email or a phone call to make sure we...
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Reply from Justin Frizzell
May 26th, 2026 01:09 PM
I'm grateful for your kind words, Alwyn. It's appreciated to know that you felt supported throughout the extended process of your new build. I appreciated the opportunity to assist you again and am pleased that you found the customer service...
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Great communication, always willing to help answer any questions.
JD made the whole process very easy!
Reply from JD Hager
June 5th, 2026 05:59 PM
Thank you so much for the review! I'm glad I could help make the process an easy one. Congratulations on your new home, and thank you for allowing me to be a part of it!
Tony Umholtz has received a review with 5 star rating from Jordan Y
Reply from Owner
May 26th, 2026 01:20 PM
Jordan, Thank you for reaching out to us! We appreciate the feedback of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken
Brad was extremely proactive, supportive and responsive. Could not have been better and we had all kinds of 'unusual' considerations! Really appreciate Renee Chevalier (our FHB private banker) who is also great introducing us to Brad!!
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Reply from Brad Spurgeon
May 25th, 2026 12:53 PM
I'm happy to hear that you found my proactive and supportive approach helpful, Jan. It's appreciated to know that even with the 'unusual' considerations, we were able to meet your expectations. I appreciate your kind words and will be sure...
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Seamless process
Reply from Michael Fergie
May 25th, 2026 12:29 PM
Thank you for allowing us to assist. Enjoy your new home!
Aaron Laplede was a great communicator and was available to discuss with us even with our very tight and busy schedules. He never made us feel like a bother and answered our questions with ease. His congenial and winsome personality also was...
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Reply from Owner
May 26th, 2026 12:56 PM
Kyra, Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken
Aaron Laplede was a grear communicator and was available to discuss with us even with oir very tight and busy schedules. He never made us feellike a bother and answered our questions with ease. He's congenial amd winsome personality also was...
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Reply from Tony Umholtz
June 5th, 2026 09:15 PM
Thank you, Kyra, for sharing your experience with us. We're grateful to know that Aaron's communication and accommodating nature contributed positively to your experience. Please feel free to reach out if you need any further assistance.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.