First Federal Bank, Leawood, KS

Linda was always available when we had questions, and always ready to answer them! Even when she was sick in bed she was sure to call us!!

Having gone through the purchasing process before, I entered the lending conversation with a certain level of angst and concern. In fact, I was working with an original lender prior to connecting with BNC National (Vic DeSantis) and it was...

This the 2nd time Jim Simpson has helped us with a mortgage. Jim always communicated what was next, returned our calls in a timely manner and made the process fairly painless. Have already recommended BNC and Jim to two family members.

made ie easy

She made it easy, and was available to answer all my questions and concerns

For a busy professionals with limited time outside work, Mike and his BNC team made the process easy and they gave us the flexibility to work within our schedules. Having the Notary come to our house to close on the loan was the definition...

fast process and able to close in time

The communication and assistance along the way were very good. Our questions were answered and addressed in a timely manner.

Went smoothly.

I was not happy with the appraisal process. I was quoted the cost for the appraisal and paid the asked for fee, then it went up. I was told that it was because of the zip code. But, I had disclosed that upfront. I did not like the bump in fee...