First Federal Bank, Leawood, KS

Mike is great. No complaints about him in general. I feel that the process with BNC is not transparent enough with regards to costs I would be charged for closing. It seemed open ended until I had to drag out the fees i would pay and finding...

Detail and speed it was all done.

Better customer service, better knowledge of product and requirements. We felt underwriting process was borderline profiling as it felt our statements weren’t believed although we made every attempt to be forthcoming with our circumstances.

David was fantastic! After a very frustrating time reviewing different lender options at the beginning, he and NBKC bank were the only ones who made things clear from the beginning (and had the best rate to boot!). The entire process was smooth...

We got David's information from our realtor after we had already started the process with a much bigger Lending company. David was incredibly easy to work with and helped the lending process be smooth. His company helped him be more than competitive...

Dan stays on top of things and provides fast updates

Mike was very responsive and helpful throughout the process. Also, the BNC staff were great including Summer, Susan, Darcy, and Marcie. A special shout out to Marcie for really taking the time to answer all my questions and be available outside...

David was nothing but professional, timely, eager, & helpful. He worked with us to get the right forms and information for our unique situation. He found errors others had missed that would have slowed our purchase and delayed our closing date....

Excellent communication of what was needed of me and she was available if I had questions

Communication is always great! I appreciate your ability to help me.