First Federal Bank, Leawood, KS
Leawood, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
I would like to single out Jeff McMillin for his professionalism, and personal attention to his customers’ needs. He not only kept me up to date constantly, but supplied me with great advice, making sure I understood every step that my mortgage...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Mark, I'm grateful for your kind words and the trust you've placed in me throughout the mortgage process. It's rewarding to know that you felt well-informed and supported at every step. Remaining accessible and responsive to your questions...
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David was so informative and so thorough we felt like we had white glove service all the way through. The outcome as far as terms and closing was way better than we expected as well. I can't express how grateful we are for all of the excellent...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm really pleased to hear that you felt well taken care of throughout the process, Karma. It's my goal to ensure that everything is handled with attention to detail and professionalism, so I'm glad the terms and closing exceeded your expectations....
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He was constantly in communication and answered all of our questions
Reply from John OGorman
September 12th, 2026 12:23 AM
I'm glad to hear that the communication was consistent and that your questions were addressed. Keeping you informed and answering any queries is essential to me, as it helps ensure a positive experience. Thank you for your feedback and for...
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Matt was SUPER responsive, answered all my questions, and really got me the best deal for rates on my refinance. I'm so, so grateful.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thankful for your kind words, Shannon. It's great to hear that my responsiveness and assistance were helpful in securing the best deal on your refinance. If you have any more questions or need further assistance, don't hesitate to reach...
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Mike was nice to work with, but his team was very unenjoyable. I felt like I needed to micromanage every single thing, and multiple important deadlines were missed. There was zero proactive communication, and zero ownership/accountability for...
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Reply from Michael Zerr
October 23rd, 2025 03:15 PM
We appreciate you sharing this feedback with us, Emma. It's concerning to hear about your experience and the issues with our team's communication and accountability. This is certainly not the standard we strive for at First Federal Bank. We...
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This is the second time I've worked with Matt. Both times have been smooth and effecient. Matt was always super helpful and communacative.
Reply from Matt Hering
September 12th, 2026 12:26 AM
It's wonderful to hear that your experiences have been smooth and efficient both times we've worked together, Jennifer. I'm pleased that my efforts in communication and assistance made a positive impact. If you ever need further assistance,...
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Excellent service, always there to answer questions and very responsoive
Reply from JR Mills
September 12th, 2026 12:28 AM
I appreciate your feedback, Trevor. I'm glad to know that you found the service helpful and responsive. Should you have more questions or if there's anything else you need, feel free to reach out at any time.
Mike was incredibly helpful throughout our search to find a home. Regardless of the day or time Mike was always willing to jump on and make updates or answer a question we had. We would highly recommend him!
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats on the new home Rebecca and thank you for your business! It was a pleasure working with you all. - Mike Saunders
for
First Federal Bank
Jeff McMillin was an exceptional professional. His advice was highly valued, and the speed of his email and phone response to answer questions was astonishing. He provided service that doesn't even fit in a 1 to 10 scale, his service was 100....
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Reply from Owner
November 11th, 2025 12:00 AM
Thank you so much for leaving us a review, Mark! We appreciate it!
for
First Federal Bank
Absolutely amazing white glove service beginning to end. David Burroughs is so knowlegeable and really cared about our situation. The outcome was so much better than expected. We cannot thank you enough!
Reply from Owner
November 7th, 2025 12:00 AM
Hey Karma! Thank you so much for leaving us a review!
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.