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First Continental Mortgage, Houston, TX
Houston, TX
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
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It’s a great experience to work with Brian
Jennifer had the best communication with us during this process. Even sent me an email on my birthday!
Jennifer answered all of our questions, deciphering when necessary. Her communication was awesome and made the whole experience easy.
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Great response time, great customer service, great experience overall.
Bridget was very responsive with communication and knew everything front to back.
Reply from Bridget Kelly
April 18th, 2024 07:50 PM
I sincerely appreciate your kind words and high rating. It's fantastic to hear that you found my communication and knowledge up to par. I strive to provide top-notch service for all my clients. Your feedback truly made my day. Please don't...
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Olena was so communicative and always took the time to make sure I understood what was happening at each stage of the loan process. She was kind and understanding of my desire to learn (and my frustrations, at times!) and empathised with me....
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Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm profoundly moved by your thoughtful words. It was my absolute pleasure to guide you through the loan process and ensure your understanding at every phase. I appreciate your patience and eagerness to learn, and I'm glad I was able to make...
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She was communicative and made the process simple and hassle free!
Reply from Ashley Tennyson
April 18th, 2024 08:05 PM
Thank you so much for your kind review! I'm thrilled to hear that you found the process straightforward and stress-free. We always strive to provide excellent service and clear communication to our customers. Your satisfaction is my top priority,...
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There were some communication issues
I felt frustrated in lack of and delayed communication
Reply from Jacob Berezhinskiy
September 26th, 2024 05:11 PM
I am truly sorry to hear that the communication was not up to the standard you expected. We aim to provide the best service to our clients and I regret that we missed the mark in this case. Going forward, I will personally ensure that your...
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Professionalism, Concise, patience and willingness to help. It made my home buying experience phenomenal.
Reply from Cris Vento
October 17th, 2024 02:55 PM
I'm truly grateful for your kind words. It's fantastic to hear that your home buying experience was phenomenal and that you valued the professionalism and patience shown during the process. I'm always here to help and make things easier for...
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Dollitta was so very helpful during the purchase of my home! Complete communication with me from start to finish
Reply from Dollitta Cooke
April 18th, 2024 08:10 PM
Thank you so much for your kind words. I'm thrilled to hear you had a positive experience with your home purchase. I strive to maintain clear and consistent communication with all my clients. Your feedback makes it all worth it. Looking forward...
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 First Continental Mortgage, Ltd., 6002 Rogerdale Road, Suite 500/565, Houston, TX 77072. NMLS# 56321. All Rights Reserved. www.FirstContinentalMtg.com. Loans subject to credit, underwriting, and property approval. Not all loans available in all areas and not all borrowers will qualify. This is not a commitment to lend. Terms and programs subject to change without notice. Home loan products may involve appraisal fees, title search fees, and other fees, but there is no cost to obtain details or apply. Other terms and conditions apply. Some loans may be government insured. We are pledged to the letter and spirit of the United States policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.