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First Continental Mortgage, Houston, TX
Houston, TX

Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
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Business Hours
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8 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Being available at all times thought the whole buying and underwriting process.
The persistence of delivering information and the customer service was great
Scott mostly interacted with my wife Andre due to my job responsibilities. She stated he was very respectful and informative. He made her feel confident, well informed and support when making decisions for our mortage. I would use him again....
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Was great working with her. prompt reply .available all time
Twyla was very knowledgeable and answered all my questions quickly
Drew was very communicative and answered all our questions in a timely manner!
Bridget was incredible! Smooth and pain free experience. We enjoyed working with her!
Olena is friendly and will answer all questions. She also provides explanations that are easy to understand.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for sharing your positive experience working together. My priority is to ensure our customers are well-informed and comfortable throughout the process. I'm glad to see you felt that I hit the mark with your experience.
Communication timeliness throughout the process could have been improved. Several times throughout when I had asked for updates options based on down payments, I was told they would come “later today or tomorrow”, etc. But it often took a follow-up...
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Marco was able to answer my questions and ensured that my complicated process at times was handled in the way to not hold up the process to ensure I was able to close before going my next job. He did a great job.
Reply from Marco Sifuentes
July 25th, 2024 06:36 PM
I appreciate your positive feedback and rating, and I'm glad that your experience working together was a success. Your satisfaction is my top priority!
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 First Continental Mortgage, Ltd., 6002 Rogerdale Road, Suite 500/565, Houston, TX 77072. NMLS# 56321. All Rights Reserved. www.FirstContinentalMtg.com. Loans subject to credit, underwriting, and property approval. Not all loans available in all areas and not all borrowers will qualify. This is not a commitment to lend. Terms and programs subject to change without notice. Home loan products may involve appraisal fees, title search fees, and other fees, but there is no cost to obtain details or apply. Other terms and conditions apply. Some loans may be government insured. We are pledged to the letter and spirit of the United States policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.