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First Continental Mortgage, Houston, TX
Houston, TX

Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
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Business Hours
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8 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Personable and followed up.
Reply from Trevor Bellows
September 9th, 2025 04:48 PM
Thanks for the positive feedback. It was a pleasure to work with you. I strive to make the mortgage process as smooth as possible by staying present and connected. I'm glad that my efforts were appreciated. Looking forward to assisting you...
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Great and friendly customer service. Very informitive about next steps.
Reply from Jim Ward
November 12th, 2024 07:12 PM
I'm really glad to hear that you found our customer service great and friendly, and that you felt well-informed about the next steps. It's always our goal to provide the best possible service. Thank you for the wonderful review and the full...
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It would have been great if communication was more verbal. Both my husband and r not tech savvy. Sending emails to me was a bit challenging I know how to open them up to read but unable to respond and attach a file was even a bigger task. Also...
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Reply from Scott Crane
January 30th, 2025 02:33 PM
Thanks for your feedback. I appreciate your honesty and understand your concerns about the communication process. I'm sorry if the reliance on email made things challenging for you and your husband, and I'll certainly take your comments onboard...
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Responsive, friendly, efficient
Reply from Crystal Ramsey
November 12th, 2024 07:26 PM
I'm thrilled to hear that you found my service responsive, friendly, and efficient. Your positive feedback means a lot to me. Your rating of 4.83 out of 5 stars further motivates me to always strive for excellence in the services I provide....
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Clear communication, straight answers to questions, especially the points system.
overall experience was amazing. lissa kept us updated , if we had any questions from big to small or if we didn't understand them she would answer them with no hestitation.
The process was smooth and hassle-free, making everything convenient. Additionally, the attention to detail really stood out, ensuring I felt valued throughout.
More precise calculations . We had to validate our data frequently.
As A company, there was a cast of new chracters we had to deal with without warning. It was confusing .
Shane is extremely professional. He anticipated our needs and answered every question we had. Thank you Shane for helping direct us to purchase our home seamlessly!
Brian was very knowledgeable and quick to respond to emails. Thank you!
Reply from Brian Tucker
November 19th, 2024 09:07 PM
I'm glad to hear that you were pleased with the service! It was my pleasure to assist you. I always strive to provide prompt and knowledgeable responses to all inquiries. Please feel free to reach out if you need any further assistance.
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 First Continental Mortgage, Ltd., 6002 Rogerdale Road, Suite 500/565, Houston, TX 77072. NMLS# 56321. All Rights Reserved. www.FirstContinentalMtg.com. Loans subject to credit, underwriting, and property approval. Not all loans available in all areas and not all borrowers will qualify. This is not a commitment to lend. Terms and programs subject to change without notice. Home loan products may involve appraisal fees, title search fees, and other fees, but there is no cost to obtain details or apply. Other terms and conditions apply. Some loans may be government insured. We are pledged to the letter and spirit of the United States policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.