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First Continental Mortgage, Houston, TX
Houston, TX

Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands ... Show More
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Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM(Open now)
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Reviews from Web
Cris was there to help in anyway he can daily. He was available and addressed all the questions and concerns I had. He is detail oriented and thorough. I am very pleased with the service he provided.
Mike was fantastic, incredibly responsive, and diligently kept me updated daily. He went above and beyond to ensure that we closed on our new home on time.
The error that was made with the closing disclosure and pushing our closing date caused so much unnecessary stress and inconvenience . ensuring that documents are ready to go before closing is crucial and should be manually checked by the team...
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Reply from Justin Thompson
December 12th, 2024 10:57 PM
Thank you, Tere, for your feedback. I'm sorry to hear about the inconvenience caused by the error in the closing disclosure. Your point on manual checks to ensure document readiness is well taken and something we'll look into for improvement....
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George explained each step of the process . He answered every call and text promotly He was patient and extremely knowlwdgeable My experience with him was absolutely the best I have ever had with a loan officer . I highly recommend him .
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Reply from George Johnston
December 12th, 2024 10:58 PM
I am delighted to hear that you had a positive experience with me. Ensuring that the mortgage process is understood is a top priority and I'm glad that my efforts made a difference. I appreciate your support and your recommendation. Please...
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Great communication to making sure we have everything we needed to provide information from prequalification up to closing.
Reply from Jennifer Williamson
December 12th, 2024 10:59 PM
I'm thrilled to hear about your positive experience. Your feedback is greatly appreciated. I'm here to ensure smooth and efficient processes from prequalification to closing. If you need any more assistance in the future, don't hesitate to...
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no complaints!
Reply from Jim Ward
December 12th, 2024 10:59 PM
Your feedback is greatly appreciated. It's always great to hear that our customers are happy with our services. We strive to maintain the high quality of service that you experienced. Looking forward to helping you again in the future. - Jim...
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Jason explained things very well, and was always timely with his responses.
Reply from Jason Thomas
December 12th, 2024 11:00 PM
I'm glad to hear that you had a satisfying experience. I always strive to provide clear communication and timely responses to all my clients. Thank you for taking the time to leave such a positive review and for the perfect rating.
Pretty straight forward, any questions I asked, were answered right away.
Reply from Sundy Rutkowski
December 13th, 2024 02:55 AM
I greatly appreciate your positive feedback. I'm delighted to know that you found our process straightforward and your queries were answered promptly. Your 5-star rating means a lot to me. Please don't hesitate to reach out if you need any...
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Crystal has been an absolute pleasure to work with as our mortgage officer. She is incredibly patient and always ready to answer any questions or clarify doubts, no matter how small.Crystal’s clear communication and attention to detail made...
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Very good experience working with Jason
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About
Our goal at First Continental Mortgage is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted First Continental Mortgage.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 First Continental Mortgage, Ltd., 6002 Rogerdale Road, Suite 500/565, Houston, TX 77072. NMLS# 56321. All Rights Reserved. www.FirstContinentalMtg.com. Loans subject to credit, underwriting, and property approval. Not all loans available in all areas and not all borrowers will qualify. This is not a commitment to lend. Terms and programs subject to change without notice. Home loan products may involve appraisal fees, title search fees, and other fees, but there is no cost to obtain details or apply. Other terms and conditions apply. Some loans may be government insured. We are pledged to the letter and spirit of the United States policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.