Dart Bank, Lansing, MI
Lansing, MI
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about ... Show More
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Matt was great to work with - he was easy to talk to, attentive, explained things thoroughly and gave great advice .
Reply from Matthew Sitterlet
September 10th, 2026 07:37 PM
Tia, I appreciate your kind words and am pleased to know that I could provide you with helpful advice and thorough explanations. Thank you for taking the time to share your experience!
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Most likely not your fault. I felt like I had to give blood and a DNA sample to get a relatively small loan, secured by my fully paid off home and my rather excellent credit history. Amy explained all the reasons with patience, but it is more...
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Reply from Amy Sheppard
September 5th, 2026 04:30 PM
Thank you for your patience, Joan. I feel your pain!
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Amy was so incredible! She was informative, prompt, and always willing to help. I could not ask for anything more. Thank you so much, Amy!
Reply from Amy Sheppard
September 5th, 2026 04:29 PM
Thank you so much, Jen!! It was an honor helping you guys get into your new home!!!
Matt is a professional at his job. He communicates and is available.
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Amy was excellent throughout the entire process. She communicated clearly and consistently with both my client and all parties involved. She was always responsive and quick to answer questions, and she guided my client through the process in...
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Reply from Amy Sheppard
September 5th, 2026 04:28 PM
Thank you so much, Nicole! It was great working together and I felt the same way about you!
Matt was easy to work with and made the home buyer process and overall easy experience
Reply from Matthew Sitterlet
September 9th, 2026 04:16 PM
Ryan, I'm glad to hear that I was able to make your home buying process easy and enjoyable. Thank you for sharing your positive experience!
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From start to finish the complete time took longer than I would expect for a Home Equity Loan, especially when the actual home mortgage is with Dart and only 4-5 years old. I had to reach out to Keagin a couple times on status updates. Signed...
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Reply from Aron Clark
September 3rd, 2026 01:14 PM
Thank you for your feedback, Troy. I apologize for the delays you experienced with the Home Equity Loan process and the need to seek updates. Please reach out to me directly so we can address any remaining concerns you may have.
Not a hiccup in the whole transaction from my standpoint. Couldn't ask for more
Joe Sambaer is excellent to work with. I have used him for four different mortgages. He takes the extra time to make sure he does what is right for his customers. I have recommended to my family and friends!
Reply from Joe Sambaer
September 8th, 2026 08:42 PM
Mathew, I appreciate your continued trust in me for your mortgage needs and your kind recommendations to family and friends. It's good to know that you value the time and care I put into ensuring the right decisions for my customers.
Elaine did a great job explaining the different accounts, amd went above and beyond to find out the answers she was unsure of. I had a good experience.
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About
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about what matters most. At Dart Bank, we’re not just in the banking business; we are in the people business. Getting to know our customers is truly a privilege and serving them is an honor.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Lending | NMLS# 406384