CrossCountry Mortgage, Cleveland, OH
Cleveland, OH
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Don was super responsive and amazing. Unfortunately, your underwriting department should all be fired. They don't pay attention to timelines on purchase agreements and they don't care that our veterans who fly in to sign the deal on their house...
read more
Reply from Don Williams
October 12th, 2026 06:48 PM
Melissa, I appreciate your positive feedback about my responsiveness and support during the process with CrossCountry Mortgage, LLC. I'm sorry to hear about the issues you encountered with the underwriting department. Your concerns are important...
read more
Chandler did a great job working with us during the process. When things didn't go as planned he was able to help mitigate the stress and get us finished with our purchase. I would recommend Chandler to anyone that is looking to purchase a...
read more
Reply from Owner
October 12th, 2026 06:43 PM
I'm glad to hear that I could help ease the stress and assist you through your home purchase, Matt. Your recommendation is truly appreciated, and I'm thankful you had a positive experience with me at CrossCountry Mortgage, LLC.
Chandler did a great job working with us during the process. When things didn't go as planned he was able to help mitigate the stress and get us finished with our purchase. I would recommend Chandler to anyone that is looking to purchase a...
read more
Reply from Chandler Warren
October 12th, 2026 04:14 PM
I'm happy to know that I could help mitigate the stress and assist you through the process, Fallon. Your recommendation means a lot to me, and it was a pleasure working with you at CrossCountry Mortgage, LLC. If there's anything more I can...
read more
Tom Thuss is amazing at what he does. At no point did I lose hope during this process, Tom had his eye on the prize the whole time, but most importantly he gave me the opportunity to upgrade the lives of my two children substantially.
Reply from Tom Thuss
October 12th, 2026 06:32 PM
Jerry, I'm pleased to hear that I could support you through the process and help you achieve your goals for your family. At CrossCountry Mortgage, LLC, it's important to me that you feel confident and hopeful every step of the way.
I was provided with great customer service throughout the process
Reply from Scott Bechtel
October 12th, 2026 06:02 PM
Thomas, I'm pleased to hear that you received great customer service throughout the process. It's always my goal at CrossCountry Mortgage, LLC to ensure a positive experience for my clients.
Jessica Armbruster at CrossCountry Mortgage has received a review with 5 star rating from Joseph D
Reply from Owner
October 12th, 2026 02:46 PM
Joseph, thank you for the perfect rating! I'm glad to know that you had a positive experience with CrossCountry Mortgage, LLC.
Great communication throughout the process .
Reply from Jessica Armbruster
October 12th, 2026 07:44 PM
Joseph, I'm pleased to hear that you appreciated the communication throughout the process with CrossCountry Mortgage, LLC. Thank you for your kind words!
Christine Marin-Taylor at CrossCountry Mortgage has received a review with 5 star rating from Lucas M
Reply from Owner
October 12th, 2026 08:41 PM
Lucas, thank you for your 5-star rating. I'm glad to know you had a positive experience with CrossCountry Mortgage, LLC.
Great to work with. Got it done. Was able to help me navigate through the long nd lengthy process
Reply from Christine Marin-Taylor at CrossCoun...
October 12th, 2026 04:38 PM
Thank you, Lucas, for sharing your positive experience. I'm glad I could assist you through the lengthy process, and it was great working with you at CrossCountry Mortgage, LLC.
Appreciated consistent communication. I also really liked the workshop provided for us since this was our first time going through the homebuying process. There were times during the process where small errors and omissions were a bit frustratiby,...
read more
Reply from Julie Johnson
October 12th, 2026 12:56 PM
Kevin, I'm pleased to know that the workshop was beneficial for you during your first homebuying experience. I apologize for the errors and omissions you encountered; I appreciate your patience in addressing them. It's great that overall, your...
read more
1531–1540 of 406836
About
We are dedicated to answering any of your mortgage questions and will guide our clients through the home loan process to ensure an efficient and personalized loan experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095