Central Trust Bank - Main, Jefferson City, MO

Great professionalism, team was very courteous and overall had good communication. My only critique is that I was only given a few hours notice for the final figures to get my cashiers check from the bank for closing, and this felt very rushed...

Deborah was very repsonsive and throughly explained everything to me. Rodshea was quite helpful anytime I asked her questions as well!

Sue was on it . We threw her a lot of curveballs and she provided counsel through every scenario. She provides prompt feedback and keeps to her word with next actions

Michelle worked on days off to get stuff done on our Home Equity Refi . She sure is pleasant to be with as well!

High level of Professionalism

Great communication, very clear instructions and overall a good experience.

The communication line was never closed. No matter what kind of question or when we had a question, we always received an answer in a timely manner. Bridgett made the home buying experience easy and simple.

We were about to lose our house we put an offer on. It was Christmas even and he was able utilize his knowledge of a VA loan and get us back on track to close on the house. Always communicated any changes along the Way right away.

Matt was always available when I needed him and answered the phone even out of work hours. Every question I had was answered and at the closing, he covered every page of the documentation with clear explanations.

Good communication at every stage of the transaction. Prompt response on our questions. And good explanation why it was a good lian for us. Very successful experience.