Basis Lending - Phoenix — 4.95★ Mortgage Loan Officer in Phoenix, AZ

Excellent service and great communication, you receive a notification as each stage of the process is cleared. They use great software which streamlined the process which was very smooth and quicker than I had anticipated.

Great communication and excellent service

Reply from Tom Karmo

June 15th, 2024 05:25 PM

Thrilled to hear you had a positive experience, Brenan. Your feedback means a lot. I aim to provide great communication and excellent service at Basis Lending. Appreciate you taking the time to share your experience and rate us 5 stars. Have...

Tom and his entire team were absolute wonderful partners to work with when purchasing my home. From the very first phone call with Tom, I immediately knew that we were in good hands and he could be trusted, even though I was overwhelmed trying...

Reply from Tom Karmo

June 6th, 2024 03:41 AM

Thanks for taking the time to share your experience, Joshua. I couldn't be happier to hear you found value in the services we provide at Basis Lending. The complexities of the home-buying process can be quite daunting and I'm glad my team and...

Tom and his entire team were absolute wonderful partners to work with when purchasing my home. From the very first phone call with Tom, I immediately knew that we were in good hands and he could be trusted, even though I was overwhelmed trying...

Tom and his entire team were absolute wonderful partners to work with when purchasing my home. From the very first phone call with Tom, I immediately knew that we were in good hands and he could be trusted, even though I was overwhelmed trying...

Tom was always available and very responsive to any needs and questions. Very smooth transaction with Tom!

Reply from Tom Karmo

June 3rd, 2024 10:17 PM

I'm really glad to hear that you found the transaction smooth and that my availability and responsiveness met your needs, Chad. Your rating and kind words are truly appreciated. Looking forward to assisting you again with any future lending...

Tom was extremely knowledgeable and thorough and above all he was so patient with us and our many questions. We are so thankful to him for his assistance during this process.

Reply from Tom Karmo

May 30th, 2024 01:53 PM

I'm truly appreciative of your kind words, Jeannette. It was a pleasure to assist and guide you through the process. Your questions are always welcome, as they help me provide the best service possible. I'm glad you found my expertise beneficial...

Basis was put in a tough situation due to our previous financing falling through last minute on a new build, along with some other intricacies that had to be navigated. Nevertheless Tom delivered and got us financed on a compressed timeline...

Reply from Tom Karmo

May 26th, 2024 05:03 PM

Happy to hear your feedback, Chad! It was indeed a challenging situation, but we at Basis Lending are always ready to navigate through any complexities. Your satisfaction is our greatest reward. I really appreciate your acknowledgment. Don't...

Tom and Darcy were determined to get us approved for our first home together. They were very diligent in collecting necessary documentation that lead to the loan approval. We had constant communication and worked through this process as quickly...

Reply from Tom Karmo

May 25th, 2024 06:55 PM

Hi Denae, I'm pleased to hear you had a positive experience with us at Basis Lending. We take great pride in our commitment to ensure our customers receive the best service possible. Your words of appreciation for the diligent work and constant...

We are so grateful for your help! You’re the best!

Reply from Tom Karmo

April 30th, 2024 09:01 PM

I'm thrilled to hear that you had such a positive experience with us at Basis Lending, Jocelyn. Your satisfaction is our top priority and it's always great to hear that we've succeeded in helping our customers. Thank you for your kind words...

Basis Lending - Phoenix, AZ