Assurance Financial, Baton Rouge, LA
Baton Rouge, LA
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
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Eric Kelly has received a review with 5 star rating from Rosie D
Reply from Owner
December 17th, 2025 03:01 PM
We appreciate the excellent rating, Rosie. Thank you for your support of Assurance Financial and Eric Kelly. If you have any further feedback or need assistance in the future, please feel free to reach out.
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The best part was having Eric and Alex!!!!! They were so comforting and knowledgeable!!! Thank you from the bottom of my heart.
Reply from Eric Kelly
November 25th, 2025 06:33 PM
Your kind words mean a lot to us, Rosie. It's great to know that Eric Kelly and Alex provided comforting and knowledgeable support throughout your experience. We truly value their ability to make clients feel at ease and informed. Thank you...
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Courtney Arceneaux, Mortgage Lender, NMLS 829307 has received a review with 5 star rating from Marquitta S
Reply from Owner
November 24th, 2025 03:18 PM
Thank you!
Mrs. Courtney was very knowledgeable about the different grant programs available to me. She was also very patient and understanding knowing that this was a first time experience for me and everything was new. She kept me updated on everything...
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Reply from Courtney Arceneaux, Mortgage Lender...
November 24th, 2025 03:18 PM
You were such a pleasure to help. Congratulations
Carol made my client happy with her good communication and attentiveness. Thank you!
The buyers in the transaction were recommended by me, the sellers' agent and the buyers said it was a great experience! This in turn made it a great experience for my sellers.
Reply from Carol DeFazio
December 22nd, 2025 03:19 PM
I enjoyed working with you. Thanks for the great feedback.
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Keri was outstanding, she stayed in communication with us consistently throughout the loan process and was always available to answer any and all questions we had. We would come back to her in a heartbeat for our future needs and would recommend...
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Reply from Keri Butler
December 22nd, 2025 02:40 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Barbara did an excellent job of communicating and explaining the process to my first time homebuyers throughout the entire process. She handled the file with ease. Seamless experience! She treated my clients like family and I'm so thankful...
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Reply from Barbara Gaston - Assurance Financia...
December 1st, 2025 03:49 PM
It was wonderful working with you Audrey! You made my job easy. I am thankful that we were able to help our sweet buyers in their move to Mississippi. Looking forward to many more transactions in the future. I am glad to know that I have an...
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Assurance Financial - Troy
As a real estate broker for over 20 years, I am very familiar with the lending and closing process. However, I typically work in a different market and had never worked with Tom before this transaction. I can confidently say that I could not...
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Reply from Owner
November 25th, 2025 02:24 PM
Tracy, Thank you for the kind words. We value and appreciate you trusting us at Assurance.
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As a real estate broker for over 20 years, I am very familiar with the lending and closing process. However, I typically work in a different market and had never worked with Tom before this transaction. I can confidently say that I could not...
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Reply from Tom Smith
November 26th, 2025 01:29 PM
Thanks for the review Tracy! It was great working with you and getting to know your family. I look forward to working with your clients in the future.
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About
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
Assurance offers a full menu of attractive residential loan products, closes loans in their name, and retains agency servicing on a growing number of closed loans. The company vision is to continue to build on a proven successful model by adding team members that care about each other, have a high degree of integrity/professionalism, work hard to please our customers, and, have a passion for closing loans accurately and on time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.