Assurance Financial, Baton Rouge, LA
Baton Rouge, LA
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
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Jennifer was so responsive with any and all quetions. She was very informative and kept us updated with the next steps the entire process. Jennifer was very kind, professional and helpful!
Reply from Jennifer Hebert
January 5th, 2026 02:50 PM
Thank you for the 5-Star review. If you need anything, feel free to give me a call.
Communication and great quality in what is best for client .
Reply from Courtney Arceneaux
December 8th, 2025 03:27 PM
Thank you Michael.
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Smooth and fast process from start to finish for a first time buyer and new customer. Only improvement could be email instructions for accessing e-sign docs as it was somewhat unclear.
Reply from Dan Kadar
January 5th, 2026 01:05 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
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Ransom did a great job of communicating with us through this process!
Reply from Ransom Kelly
December 5th, 2025 11:26 PM
I'm glad to hear that you appreciated the communication throughout the process, Kenyetta. Keeping you informed and engaged is something I prioritize, and your feedback means a lot. If there's anything more you'd like to discuss, feel free to...
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I have worked with Jennifer Hebert on three house purchases and she is incredibly knowledgeable and responsive. She made each transaction so smooth there was no reason to consider using anyone else.
Reply from Jennifer Hebert
January 5th, 2026 02:49 PM
It was great working with you. Thanks again for putting your trust in us.
Overall, everything in the process was smooth, but there was some confusion in the amount that I had to pay before closing . I was told an estimate, and then I paid a deposit and flood insurance, and then what I had to pay at closing was the...
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Reply from Courtney Arceneaux, Mortgage Lender...
December 5th, 2025 07:52 PM
I appreciate your feedback. It sounds like the communication didn't feel sufficient, and I apologize for that. My goal is to always keep clients informed and supported.
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It was a great experience because Lori went above and beyond. She explained everything clearly, was very patient, and made me feel truly cared for and almost like family.
Reply from Lori Harris
January 5th, 2026 04:39 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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Assurance Financial - Florence
Highly recommend ! Ashley is great and made the process very easy for us.
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We are first time homebuyers. Ashley made the process very simple , and communicated thoroughly with us every step of the way to help us understand each step as we progressed with our loan. She was kind and made something I felt would be overwhelming,...
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Reply from Ashley Bogus
January 5th, 2026 05:05 PM
It was great working with you. Thanks again for putting your trust in us.
The one on one explanation of everything and the helpfulness. Also the friendliness was
Reply from Lauren Tylock
January 5th, 2026 07:54 PM
Thank you for the 5-Star review! I hope to be your trusted Loan Officer that you recommend to your friends and family!
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About
Assurance Financial is an independent, full-service Baton Rouge, Louisiana-based residential mortgage banker founded in 2001. Assurance is Fannie Mae/Freddie Mac seller/servicer approved as well as Ginnie Mae issuer approved.
Assurance offers a full menu of attractive residential loan products, closes loans in their name, and retains agency servicing on a growing number of closed loans. The company vision is to continue to build on a proven successful model by adding team members that care about each other, have a high degree of integrity/professionalism, work hard to please our customers, and, have a passion for closing loans accurately and on time.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity NMLS# 70876.
For legal information, visit https://assurancemortgage.com/legal/.
Find privacy policy at https://assurancemortgage.com/privacy-policy/.
For licensing information, go to www.nmlsconsumeraccess.org.