

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sarah was amazing and so was Cassie!! They called when they had updates and would answer my phone calls on the weekend and after hours! Absolutely will be coming back and recommending them to everyone whose looking to buy a house!!
Reply from SARAH DUDLEY
August 17th, 2024 03:16 PM
I'm delighted to hear about your positive experience, Jared! ( and Kelly ) It was a pleasure working with you and being available to answer your calls and provide updates was the least I could do. Thank you for your glowing review and your...
read more
Great people
A pleasure to work with
Reply from TY'LEIK MASON
August 20th, 2024 02:48 PM
Hey William, I'm thrilled to hear you had a positive experience with me at ALCOVA Mortgage. It was a pleasure working with you too. Your feedback means a lot to me. Thanks for taking the time to leave a stellar rating. Looking forward to assisting...
read more
A pleasure to work with
Reply from Ty'leik Mason
August 20th, 2024 02:48 PM
Hey William, I'm thrilled to hear you had a positive experience with me at ALCOVA Mortgage. It was a pleasure working with you too. Your feedback means a lot to me. Thanks for taking the time to leave a stellar rating. Looking forward to assisting...
read more
Ryan Cuffle was great! He made the whole process streamlined and easy. The Alcova app they use makes everything easier and explains what part of the process you are at and what it means. First time homebuyer her and my wife and I have no complaints....
read more
Reply from RYAN CUFFLE
August 20th, 2024 01:45 PM
I'm thrilled to hear that you found the process streamlined and easy, Devin! I'm glad the Alcova app was useful in keeping you informed throughout the process. Your positive feedback means a lot to me and it was a pleasure helping you and your...
read more
I've purchased several homes in my life and this was my first utilizing Alcova as a lender. Russell and his team by far are the most professional lender I've ever had the pleasure of working with. His advice, professionalism, and experince...
read more
Reply from RUSSELL SMITH
August 17th, 2024 02:18 PM
Hi Jonathon, I'm thrilled to hear that you had such a positive experience with our Dream Team at ALCOVA Mortgage! It's wonderful to know that our hard work and dedication made a difference in your home buying process. Your feedback is truly...
read more
We really had to push to get the best rate and terms. We had quotes from other companies that were much lower. Alcova was able to match, but only with us pushing. Made us feel that they weren’t really working to get us the best deal.
Reply from Chris Taylor
July 9th, 2025 04:12 PM
Thank you for sharing your feedback. We appreciate the opportunity to work with you and thank you again for your honesty—it helps us continue to improve.
Our closing date was moved up to where we could close on both houses the same day which made it very convenient! I highly recommend Jae Goess with Alcova Mortgage!
Reply from JAE GOESS
August 17th, 2024 04:58 PM
It's fantastic to hear that your closing date adjustment worked out so conveniently, Johnnie! Making your experience seamless and positive is always my top priority. Your recommendation means a lot to me. If you or anyone you know ever needs...
read more
Peyton was always available to talk about any question we had. He made our first loan process simple and easy!
Peyton was always available to talk about any question we had. He made our first loan process simple and easy!
Reply from Owner
September 2nd, 2024 06:58 PM
Thank you for your positive feedback, Logan. I'm so pleased to hear that you found the loan process with ALCOVA Mortgage straightforward and easy. That's exactly the kind of experience we strive to provide for our clients. If you have any more...
read more
8251–8260 of 32044
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance