

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Being a first time buyer, I was completely ignorant to the buying process. Angie helped me navigate all the pitfalls of getting a mortgage. She was thorough, polite, and a pleasure to work with. I would absolutely recommend her and utilize...
read more
Communication with Graham and his staff Stacey had been great and prompt when needed.
Reply from Graham Pruitt
April 2nd, 2025 10:27 PM
I'm pleased to hear that you found the communication with Stacey and me to be great and prompt. Your satisfaction is important to us, and it was a pleasure assisting you. Thank you for your feedback.
Sheri was very accessible and responsive. She never went silent on me. She promptly answered all my inquiries and provided helpful explanations to all my questions. Any concerns I had were addressed quickly and satisfactorily. In short, SherI...
read more
Reply from Sheri Wall
January 16th, 2026 03:03 PM
We’re so grateful for your kind words! Helping clients like you navigate the mortgage process with ease and confidence is what we strive for every day. Your trust and satisfaction mean everything to us. Congratulations on your new home!
The level of professionalism, expertise, and communication skills of Sheri Wall were unmatched. She made our home buying process immensely better.
Reply from Sheri Wall
April 4th, 2025 02:24 AM
Ethan,Thank you for your wonderful review! It was truly our pleasure to assist you in achieving your homeownership goals. At Keller Home Loans, we pride ourselves on providing transparent, concierge-level service, and we’re delighted to know...
read more
The level of professionalism, expertise, and communication skills of Sheri Wall were unmatched. She made our home buying process immensely better.
Reply from Sheri Wall
January 16th, 2026 03:03 PM
Ethan, thank you so much for taking the time to leave this wonderful review! It was truly a pleasure helping you achieve your homeownership dreams. I pride myself on making the mortgage process as smooth as possible, and I'm thrilled that was...
read more
Thanks for a great rate and great service!
Reply from Joe Jauch
April 2nd, 2025 12:01 AM
I'm thrilled to hear that you were pleased with the rate and service provided. It was a pleasure assisting you, Anna. Thank you for your kind words and for choosing ALCOVA Mortgage!
Matt is on top of it! This experience is tailored to your situation, he is kind and explains things in a manner less than average people can understand like myself. During the process, your updates are live and no matter the level of detail...
read more
Reply from Matt Earley
April 21st, 2025 07:31 PM
Thank you Stuart; Happy to help!
Russell is very knowledgeable & smart! H & his staff make everything so easy & smooth
Reply from Russell Smith, NMLS 78989
March 31st, 2025 11:59 AM
I'm thrilled to hear that you found the process easy and smooth. It was a pleasure assisting you, and I appreciate your kind words about The Dream Team's efforts at ALCOVA Mortgage. Russell Smith
Process went well, good communication and Deanna was happy to answer any questions
Reply from Deanna Johnston
July 13th, 2025 03:23 PM
Thank you for sharing your experience, and I'm glad to hear the process went smoothly for you. Clear communication and addressing your questions are priorities for me, so I'm pleased to know that was reflected in your experience. If there's...
read more
Tim is extremely knowledgeable and "held my hand" the entire time. I am a first time home buyer and I had no idea where to start but Tim helped me every step of the way and made this a very successful and easy proces! I would absolutely recommend...
read more
Reply from Timothy Grainger
April 1st, 2025 12:37 PM
I'm thrilled to hear that your home buying experience was smooth and successful. It was a pleasure to guide you through the process, and I appreciate your recommendation. Thank you for trusting ALCOVA Mortgage with such an important milestone....
read more
6101–6110 of 31988
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance