ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,981)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

Search Reviews

Write a Review

4.95

(31,981)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

the team were patient with us and walked us through the process. we were pleased how quickly we got from start to closing. I would highly reccomend Russell and his team

Reply from Russell Smith

June 22nd, 2025 04:47 PM

I'm delighted to hear that you found the process smooth and efficient. It was a pleasure assisting you, and I appreciate your recommendation.

It was a simple and easy buying process.

Reply from Brad McGehee

June 22nd, 2025 10:46 AM

I'm glad to hear that the buying process was simple and easy for you. It was a pleasure helping you through it. Thank you for your review.

Sheri was very knowlegable, professional, and personable. She treated us with the utmost respect and always listened to your conerns and worked to resolvethem. Super kudos to Sheri!!

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Robert, thank you so much for your kind words! I’m so glad you felt respected and heard throughout the process. Listening to your concerns and making sure you feel confident every step of the way is truly important to me. I appreciate your...

Helpful, quick to resond, super friendly!!

Reply from Michelle Nuckols

June 18th, 2025 03:17 PM

Thanks so much Shandie!! I appreciate you guys! Happy Summer!!

Dana was horrible. You didn't do your jobs. My two loans that caused all the fuss were active before I was even preapproved.

Reply from Chris Taylor

July 9th, 2025 04:03 PM

Thank you for your feedback. We're truly sorry to hear that your experience didn’t go as expected. Our team strives to provide clear communication and support throughout the loan process, and we regret that this wasn’t your experience.We’d...

For a friendly and personal touch to your next mortgage loan experience, we recommend Russell Smith and The Dream Team at Alcova Mortgage.

Reply from Owner

June 27th, 2025 06:50 PM

I'm thrilled to hear that you had a positive experience with us. It was a pleasure assisting you with your mortgage loan. Thank you for recommending me and The Dream Team at ALCOVA Mortgage. Russell Smith

Mattatha and her team at Alcova truly care about their customers. They are incredibly pleasant to work with and made the entire process smooth and efficient. I genuinely appreciated their professionalism and attention to detail throughout every...

Reply from Mattatha Easton

June 21st, 2025 02:57 PM

I'm thrilled to hear that you had such a positive experience with our team at ALCOVA Mortgage. It was a pleasure working with you, and I appreciate your kind words about our professionalism and attention to detail. Thank you for your feedback....

Russell and the Alcova team are very nice and personal. Communication was extremely timely; as well as, their assistance when questions arose. We appreciate them helping to make our mortgage loan experience easier.

Reply from Russell Smith, NMLS 78989

July 2nd, 2025 06:54 PM

I'm pleased to hear that your mortgage loan experience was smooth and that our communication and assistance met your expectations. It was a pleasure working with you, and I appreciate your kind words about myself and the ALCOVA team. Thank...

Danny communicated with us through the entire process. He was both professional and knowledgeable and answered any questions we had throughout the process. We felt heard and valued. We have already recommended Danny to other friends we know....

Danny communicated with us through the entire process. He was both professional and knowledgeable and answered any questions we had throughout the process. We felt heard and valued.

Reply from Danny Reedy

June 21st, 2025 02:44 PM

I'm thrilled to hear that you felt heard and valued during the process, Jason. It was my pleasure to assist you and ensure all your questions were answered. Thank you for your kind words and for choosing ALCOVA Mortgage.

5121–5130 of 31965

About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

Videos

Disclaimer