ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,967)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,967)

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5 Star

98%

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It was a seamless easy process. Everything went quickly and closing was on time.

Reply from Chris Taylor

September 19th, 2025 01:52 PM

I'm pleased to hear that the process was smooth and efficient for you, Lori. Ensuring that everything moved quickly and closed on time is a priority. If you have any more questions or if there's anything else I can help with in the future,...

Jae Goess & The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Megan B

Reply from Owner

March 24th, 2026 04:34 PM

I appreciate your positive rating, Megan. If there's anything you'd like to discuss or any questions you have, feel free to reach out. Thank you for choosing The Dream Team at Alcova!

Jae was very knowledgeable and quick to respond! She walked us through each step and answered all our questions.

Reply from Jae Goess

September 16th, 2025 04:35 PM

Thank you for your 5 star review, Megan! It was so nice to finally meet you both yesterday! ;] I'm glad I could assist you throughout the process. If there are any more questions or if you need further assistance in the future, please don't...

I want to begin by saying that I truly value Alcova Mortgage. I have been a client for years and have always had excellent experiences in the past with Dave and Tanya. Their professionalism and support were the main reason I chose to stay with...

Reply from Eric Craig

September 16th, 2025 04:02 PM

Thank you, Michael, for sharing your honest feedback. I’m sorry to hear that your experience with me didn’t meet your expectations. I know how important it is to feel supported and confident throughout the process, and I take your feedback...

I have known Andrew for many years. He has assisted me and my family in purchasing 3 homes over the years. He is always available for any questions, even if you're not ready to buy. He is patient, kind and knowledgeable. I have recommended...

Reply from Andrew Shields

September 19th, 2025 12:17 PM

It's wonderful to hear from someone who I've had the pleasure of working with over the years. Your trust in assisting with three home purchases means a lot to me. Being available and supportive is something I always strive for, whether you're...

Steve was amazing to work with, factoring in this being our first home purchase he explained everything and communicated clearly and was responsive. Easy to work with, no jargon, clearly communication and chill down to earth attitude that made...

Reply from Steve Hobbs

September 19th, 2025 12:17 PM

I'm pleased to hear that my approach made your first home purchase smoother and more understandable. It's important to me to communicate clearly and be approachable throughout the process. If you have any further questions or need assistance...

Everything went very well and I'm happy with the house.

Updated Review: Russell has been a great resource and the first person I went to for questions about how the closing process would look, picking out the best grant for my situation , and keeping monthly payments within a range I was happy with....

Reply from Russell Smith and The Dream Team at...

September 15th, 2025 08:12 PM

Thank you for your thoughtful review, Terrell. I'm glad to be a resource you could rely on for your closing process and selecting the right grant. Ensuring that your monthly payments remain manageable is important to me, and I'm pleased I could...

Kim was great !

Reply from Kim Hamlin

September 18th, 2025 07:36 PM

I'm pleased to hear you had a positive experience, Austin. If there's anything else I can help you with or if you have more feedback, feel free to reach out. Thank you for choosing me at ALCOVA Mortgage.

very knowledgeable and helpful through the whole

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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