ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,966)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,966)

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5 Star

98%

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Jamey and Crystal are great to work with. They both are efficient and work quickly to get me my loan. This is the second time I've worked with them and I'm never disappointed. Thank you for your dedication and kindness throughout the difficult...

Reply from Jamey Roberts

September 30th, 2025 11:45 AM

It's splendid to hear that you had such a positive experience working with Crystal and me, Brandie. Your satisfaction is incredibly important to us, and I'm grateful for the chance to assist you on multiple occasions. If there's anything more...

Russell Smith and The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Latasha G

Reply from Owner

October 25th, 2025 07:45 PM

Thank you for the 5 star review Latasha! We are so happy for you buying your first home! Please reach out to me for anything else we can help you with! Russell Smith

Wonderful experience working with Russell. He explained everything and worked very hard to get me financed for the home I wanted 🙂

Reply from Russell Smith and The Dream Team at...

September 29th, 2025 10:06 AM

I'm pleased to hear that you had such a positive experience, Latasha. Helping you navigate the financing process and ensuring you understood every aspect was my priority. I'm glad we could work together to achieve your goal. If you have any...

Russell was very timely in his responses, gave great advice , and explained things thoroughly throughout the process so we stayed informed and knew what to expect next.

Reply from Russell Smith and The Dream Team at...

September 26th, 2025 02:30 PM

Jeremy, thank you for taking the time to share your experience. I'm pleased to know that my responsiveness and advice were helpful during your process. Keeping you informed and aware of what to expect is important to me, and I'm glad that came...

Justin was incredily reaponsive , helpful, and provided excellent customer service. He continuously provided insight throughout the entire process.

Reply from Justin Kellaway

September 30th, 2025 01:10 PM

Thanks so much Ryan! It was absolutely my pleasure working with you guys on this and wishing you guys years of happy memories in your new home.

Coming through at the last minute to make the closing happen after confusing dates from the closing lawyers.

When meeting Deanna for the first time she was full of information and had answers for all the questions we had. Throughout the process of finding and buying our new home she was very prompt with responses to questions and we were very impressed...

Reply from Deanna Johnston

September 29th, 2025 01:10 PM

I'm glad to hear about your positive first impression and that you found my information helpful, Arthur. Providing prompt responses and ensuring the loan process moved quickly are important aspects of my role, and I'm pleased it contributed...

Lindsey is the best

Reply from Lindsay Calkins

September 29th, 2025 12:17 PM

Thank you for sharing your kind words, Jeffery. It's important to me to provide a positive experience, and I'm glad to hear I could do that for you. If you ever need further assistance or have questions in the future, feel free to reach out....

Tony made my process easier even though I was in another country.

Reply from Tony Markland

September 29th, 2025 12:17 PM

Navigating the process from another country can certainly be challenging, so I'm pleased to know that I could make it easier for you, Yolanda. Your experience is important to me, and I'm here if you have any further questions or need assistance...

Lindsay was amazing in every way imaginable. We are first time homebuyers, and she walked us through everything and happily explained the pros and cons of numerous things we could choose from. She always answered our questions clearly and concisely,...

Reply from Lindsay Calkins

September 29th, 2025 10:58 AM

Your feedback is much appreciated, Sarah. I'm pleased to know that as first-time homebuyers, you felt supported and informed throughout the process. Guiding you through your options and answering your questions clearly was important to me,...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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