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ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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5 Star
98%
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2%
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Reviews from Web
  • N
    Nancy F
    Baltimore, MD
    Posted on October 24th, 2025 07:28 PM
    ⭐️⭐️⭐️⭐️⭐️Working with Sheri Wall and her team was an absolute pleasure! Their communication, professionalism, and compassion throughout the process were exceptional. Sheri went above and beyond to support our mutual clients, the Carter family...
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    Reply from Sheri Wall
    January 16th, 2026 03:03 PM
    Thank you so much for your thoughtful words! It was truly a pleasure working together to help the Carter family reach their goals. Your partnership, open communication, and shared commitment made all the difference. Grateful for the trust you...
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  • P
    Pancita A
    Milledgeville, GA
    Posted on October 24th, 2025 05:33 PM
    Good communication. Step by follow up. Friendly reminders and concerning explanations. Availability of time; patience towards me and my husband. Just being there for us all through the process.
    Reply from Anthony Davis
    October 27th, 2025 05:34 PM
    It’s great to hear that you appreciated the communication and support throughout the process, Pancita. Ensuring you and your husband felt informed and comfortable was important to me. I'm pleased that my availability and patience were impactful...
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  • R
    Rachel P
    Cary, NC
    Posted on October 24th, 2025 05:14 PM
    Steve was great to work with! He did a great job explaning different options and helping us to understand what would work best for us. This is our first homebuying experience and he took that into account and provided extra support where we...
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    Reply from Steve Hobbs
    October 27th, 2025 05:16 PM
    Thank you for taking the time to share your experience. I'm glad to hear that I could assist you with understanding your options during your first homebuying journey. It's important to me to ensure my clients feel supported throughout the process....
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  • M
    Michael H S
    Roanoke, VA
    Posted on October 24th, 2025 04:38 PM
    I have never had a refinance goes so smoothly. I was keep up to date on everything from Mitch! By the way, your App is great and easy to use. Michael Sawyers
    Reply from Mitch Sellers
    October 27th, 2025 04:39 PM
    It's great to hear that your refinancing process went smoothly, Michael. Keeping you informed throughout the process is important to me, and I'm glad the app was user-friendly for you. If you have any further questions or need assistance, feel...
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  • A
    Alessandra B
    Kingsville, MD
    Posted on October 24th, 2025 04:13 PM
    Danny was always readily available for questions and super responsive. He was willing to talk through all the options and provide guidance on best possible outcomes. Felt extremely comfortable with him helping us throughout this process which...
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    Reply from Danny Reedy
    October 27th, 2025 04:15 PM
    I'm pleased to know I could help make the mortgage process smoother for you, Alessandra. It's always my goal to be responsive and provide helpful guidance. If you have any further questions or need assistance in the future, please feel free...
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  • K
    Kimberly A B
    Pawleys Island, SC
    Posted on October 24th, 2025 03:28 PM
    Connor was very responsive and informative.
    Reply from Connor Beckman
    June 4th, 2026 01:18 PM
    I appreciate your feedback and I'm glad to hear that you found the communication responsive and informative. If you need any further assistance or have additional questions, please feel free to reach out anytime.
  • M
    Michael C
    Posted on October 24th, 2025 03:19 PM
    Great experience with this Alcova Mortgage - make sure to ask for Robert Bates - he’s awesome!
  • M
    Michael J C
    Henrico, VA
    Posted on October 24th, 2025 03:17 PM
    Robert Bates was truly wonderful to work with - very knowledgeable and patient!
    Reply from Robert Bates
    October 27th, 2025 03:18 PM
    I appreciate your kind words, Michael. It's great to know that my knowledge and patience made a positive impact on your experience. If you have any more questions or need further assistance, I'm here to help. Thank you for choosing ALCOVA Mortgage!...
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  • E
    Erin L H
    Cave Spring, VA
    Posted on October 24th, 2025 02:24 PM
    Jason made the experience run smoothly and directed me all the way. He was always available when I had a question.
    Reply from Jason Hall
    October 24th, 2025 02:29 PM
    So Happy for and look forward to working with you in the future.
  • C
    Cristhian M
    Vinton, VA
    Posted on October 24th, 2025 01:57 PM
    The communication
    Reply from Jamey Roberts
    October 27th, 2025 01:58 PM
    I'm grateful for your 5-star rating, Cristhian. If you have any further thoughts or need assistance moving forward, don't hesitate to let me know.
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance