

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Michelle is awesome!!! She makes a possible scary situation painless. Very informative and understanding. Great job for my first time buying a house
Reply from Michelle Nuckols
November 3rd, 2025 07:22 PM
I'm so happy for you guys!! Thank you so much for the kind words and your trust :)
This easiest house buying process I’ve ever done Shes phenomenal! Very informative.
Reply from Owner
December 10th, 2025 01:13 PM
Thank you so much! It means so much to me that you were happy with the service I provided. I will always look out for your best interest first and I’m always here for you if you have any questions. Congrats on your home! If I can help you or...
read more
her communication and how she empathizes with me and walks you through step by step on what to do to make the process easy and I must say it was Too Easy! She is so so patient and will to Teach and make sure you learn everything . she's amazing...
read more
Reply from Lindsay Frangie - ALCOVA Mortgage
November 3rd, 2025 04:39 PM
I'm truly grateful for your feedback, Josue. Knowing that you felt supported and that the process was easy means a lot to me. I aim to ensure my clients feel informed and comfortable at every step, so your recognition of this is greatly appreciated!...
read more
Jae was so kind and supportive throughout my entire process. It was my first time buying a home and she never let me feel like I didnt didn't know something, she was so patient and informative! It felt like working with a friend and made the...
read more
Reply from Jae Goess
November 3rd, 2025 05:27 PM
Awww, your review warms my heart, Megan. ;] I'm really glad to hear that you felt supported and informed throughout the home-buying process. It’s wonderful to know the experience felt like working with a friend, xoxo, and your recommendation...
read more
I’m so thankful for my lender, Lindsay — she was absolutely amazing! Not only is she incredibly knowledgeable and smart, but she made the entire process smooth and stress-free from start to finish. She went above and beyond every step of the...
read more
Reply from Lindsay Frangie - ALCOVA Mortgage
November 3rd, 2025 02:52 PM
I'm truly grateful for your thoughtful review, Tyre. Hearing that the process was smooth and stress-free for you is incredibly rewarding. It’s always my aim to provide support and guidance every step of the way. I'm pleased to have been there...
read more
all was easy! very communicative and efficient team Highly recommend’
Reply from Owner
March 24th, 2026 04:31 PM
I appreciate your kind words, Bonnie ;] I'm pleased to hear that you found the process straightforward and my team communicative and efficient. Your recommendation means a lot to me! If you ever need anything in the future, please don't hesitate...
read more
Sarah was very helpful and quick to respond to emails and questions.
Reply from Sarah Dudley
November 6th, 2025 02:16 PM
I appreciate your feedback, Heather. I'm pleased that my responsiveness and assistance were helpful during your process. Should you have any more questions or need further assistance, please feel free to reach out. Thank you for taking the...
read more
Jae and her team were professional, friendly and communicative through the entire process. i would highly recommend Alcova and especially Jae and her team!
Reply from Jae Goess
November 3rd, 2025 03:04 PM
Thank you Bonnie! It's rewarding to know that you found the process professional and friendly. I'm grateful for the opportunity to assist you. If you need further assistance, dont hesitate to reach out! ;]
Derek was great! He was super responsive, respectful and actually listened. I typically pay to have my credit report run on a monthly basis but most loan officers don't listen when I tell them about score changes Derek did and it saved us a...
read more
Reply from Derek Pederson
November 6th, 2025 05:47 PM
I'm really glad to hear that you had a positive experience working with me. Listening to your needs and staying responsive is important to me, and I'm pleased that it made a difference in your mortgage process. It's rewarding to know I could...
read more
The communication was great and they explained everything in detail.
Reply from Kara Taylor
November 3rd, 2025 04:38 PM
I appreciate your feedback, Kelin. It's important to me that you felt informed throughout the process. Thank you for choosing ALCOVA Mortgage; it was a pleasure working with you.
3511–3520 of 31942
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance