ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,958)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

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5 Star

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Evelena Keller-Mullens - ALCOVA Mortgage has received a review with 5 star rating from Maleasa S

Robert and his team helped us out with what could have been a situation that left our family in a bad situation. They spent extra time to make sure everything was taken care of and pushed to honor a deadline they didn't set. Robert took extra...

Reply from Robert Bates

November 5th, 2025 08:00 PM

Thank you, Maleasa, for your thoughtful review. I'm really pleased to hear that my efforts, along with my team's, made a difference in your situation. Taking the time to secure the best outcome for you and meeting those deadlines was important...

Evelena Keller-Mullens - ALCOVA Mortgage has received a review with 5 star rating from Perry S

Robert's team was great to work with. They heard what we were wanting to do and made it happen all well having a very short window to close on our home.. very pleased with my experience with them. I would give them a 10 out of 10.

Reply from Robert Bates

November 5th, 2025 08:01 PM

Thanks Perry! I'm glad we were able to sit down with the entire team at one time and make sure we set a goal that was possible to make. I hope you have many happy years in your new home.

Amy was so knowledgeable and encouraging through out the entire process. She was able to answer any questions that I had and I was easy to get in touch with. I would absolutely refer anyone who is needing help with a mortgage to her!

Reply from Amy Fuller

October 8th, 2026 03:23 PM

I appreciate your feedback, Kirsten. I aim to provide clear answers and support throughout the process, so it’s wonderful to know I could assist you effectively. Your willingness to refer others means a great deal to me. If you have any more...

Dan was very helpful throughout the refinancing process and answered all my questions. Would recommend him to anyone of my friends here in the Fort Bragg Area.

Reply from Daniel Opirhory

January 5th, 2026 02:19 PM

Brian, Thanks for the review and the trust! It was my pleasure to help you reduce your rate and monthly costs. Dan

David was great making sure that we understood everything and made it a very simple and easy process.

Reply from David Orr

November 5th, 2025 12:53 PM

Thank you Gabe!

There was certain steps that were missed in the process leading up to my closing. A lack of communication with me about difficulties in contacting certain aspects of closing insurance company, deed, etc.

Great communication and follow-up. I was always kept informed about the progress of my loan.

Reply from Brad McGehee

November 5th, 2025 11:29 PM

Thank you Kyung-Hwa! It was such a pleasure working with you and Joe, and Congratulations on your beautiful home!

Great service, very knowledgeable and quick

Reply from Scott Baldwin

November 7th, 2025 07:56 PM

Thank you, Dean, for your kind words. I’m glad to hear that you appreciated the service and found the process quick and knowledgeable. If you ever need further assistance or have questions in the future, feel free to get in touch.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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