ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,957)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,957)

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5 Star

98%

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Easy process, questions were quickly answered.

Reply from Michelle Fix

November 16th, 2025 06:54 PM

It’s great to hear that you found the process easy and that your questions were promptly addressed. Ensuring you feel supported and informed is top priority to me. If you ever have more questions or need further assistance, I’m just a call...

Communication was excellent! First time homebuyers and she walked us through each step !

Reply from Jae Goess

November 16th, 2025 03:19 PM

Congratulations on your new home Shelbey!!!! ;] I appreciate your feedback and am glad to hear that the communication met your expectations. If there's anything else you need or any further questions arise, I'm here to help! ;]

Lori was caring and always offered us alternatives on products offered by Alcoa to help get us what we needed. She is a true professional.

Reply from Lori Sandon

November 18th, 2025 04:10 PM

Joseph, I appreciate your thoughtful review. It’s great to know that you felt supported with a variety of options to suit your needs. Being able to provide alternatives and guide you through the process is something I strive for. If you ever...

A ok, no troubles

Reply from Danny Reedy

November 18th, 2025 03:55 PM

I appreciate your feedback. I'm glad to know that everything went smoothly for you. Should you have any questions or need assistance in the future, please feel free to reach out.

The process was confusing. Lender credit was not provided. He was going to meet the other lenders offer but didn't at the end.

Lori is a true professional! Working in Real Estate Law, I can attest to commitment and dedication to service. Lori, thank you so very much for all of your hardwork!!!!

Reply from Lori Sandon

November 18th, 2025 05:48 PM

Maria, thank you for your kind words and for sharing your perspective as someone in Real Estate Law. It's gratifying to know that my commitment and dedication to service resonated with you. I truly appreciate the opportunity to assist you and...

Tim was excellent with handling any questions we had. explaining everything before we even had to ask 10/10 service

Reply from Timothy Grainger

November 18th, 2025 07:44 PM

I'm pleased to hear that you felt well-informed throughout the process, Tommy. It's always my goal to anticipate and answer questions to ensure clear communication. Thank you for sharing your experience, and please feel free to reach out if...

Aaron was hands down the best loan officer there is. He was able to explain things in a way I can understand. There were no hidden surprises either.

Reply from Aaron Howell

November 18th, 2025 09:19 PM

I appreciate your kind words and am glad I was able to provide clear explanations throughout the process. Making sure there are no surprises is an essential part of my commitment to transparency. If you have more questions or need anything...

Danny Reedy was a pleasure to work with. No question was too much trouble and he always responded in a timely manner.

Reply from Danny Reedy

November 17th, 2025 05:38 PM

I'm grateful for your thoughtful feedback, Mary. It's important to me to provide timely and reliable responses to any questions that come up. Please feel free to contact me anytime if you need assistance or have additional inquiries in the...

Matt was very knowledgeable and approachable during our two different mortgages we went to with him!

Reply from Matthew Crizer

November 17th, 2025 04:59 PM

I'm glad to hear that you found me knowledgeable and approachable during both of your mortgage experiences. It's important to me that my clients feel comfortable and well-informed throughout the process. If there's anything else you need, I'm...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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