

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
Its was a good experience because im a first buyer and i need special helps on my first house
Reply from Victor Salmon
December 17th, 2025 02:53 PM
I'm pleased to hear that your experience as a first-time homebuyer was positive, Carlos. It's important to me to provide the guidance and assistance you need, especially when navigating such a significant purchase. If there are any more questions...
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Answering of any questions i had and staying consistent
Reply from Sarah Dudley
December 16th, 2025 08:12 PM
Thank you for sharing your experience, Alyssa. I'm pleased to know that I could assist with your questions and maintain consistency throughout the process. If you need any further help or have more questions down the road, I'm here to support...
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I was made to feel like I was very special. The staff is amazing and very supportive and knowledgeable. All calls were answered I was never rushed Best customer service and care I've ever experienced.
Reply from Deanna Johnston
December 16th, 2025 06:29 PM
Your words mean a lot to me, Timothy. It's wonderful to know that you felt valued and supported throughout the process. Providing attentive service and making sure all your needs are met is always my priority. If you ever need anything else...
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David is bery knowledgeable about the mortgage business and he would be the only guy I would do business with.
Reply from David Orr
December 13th, 2025 03:59 PM
Thank you Anthony!
Of all me experiences dealing with selling and purchasing homes, this was the best and most smooth transaction I have done. Dan made this experience extremely easy and unstressful.
Reply from Daniel Opirhory
January 5th, 2026 02:19 PM
I’m pleased to know that this was your smoothest home transaction, Andrew. Making the process easy and stress-free is always my goal. Thank you for sharing your experience, and if there's ever anything else you need, feel free to reach out.
Olan was extremely knowledgeable, explained everything in great detail, answered questions immediately, and made himself available at all times. Olan made a normally stressful process very easy. He was a pleasure to work with and will highly...
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Reply from Olan Carder
December 15th, 2025 05:12 PM
Thank you, Julio! You were a pleasure to work with, and my team was honored that you chose us to assist your family with your new home. Your new property is absolutely gorgeous, and we wish you and your family many years of enjoyment!!
I felt run over and at times disrespected by David. There was no space for questions, it felt like he told us what would happen regardless if we understood. we felt like an inconvenice. We tried to work with him but was shut down. He didn't...
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Reply from David Orr
December 16th, 2025 02:40 PM
Thank you for sharing your feedback. I’m genuinely sorry that your experience felt rushed or frustrating — that was never my intention. Your feedback is important to me and helps me improve how I communicate with my clients. I wish you all...
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Robert Bates and ALCOVA were great partners when I was looking for a mortgage on an investment property. The easy application and the follow up made the whole process go smoothly. If you're considering purchasing a home or investment property,...
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He answered all my questions that I have for him and he was very quick to respond.
Reply from Tony Markland
December 16th, 2025 06:11 PM
I'm glad that I could promptly address all your questions, Michelle. Providing quick and thorough responses is important to me in order to ensure you feel supported throughout the process. If there's anything more you need or additional questions...
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I've worked with Robert over the years, he as a lender and me as a agent with a mutual buyer client. This transaction was very different. I was the buyer and I needed to purchase a home for a family member relocating to the valley. Robert was...
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Reply from Robert Bates
December 13th, 2025 03:32 PM
It's wonderful to hear about your experience, Barry. Working together over the years has been a pleasure, and I'm glad I could assist you personally with this transaction. Making the process smooth and enjoyable for you was my goal, and I'm...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance