ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,936)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,936)

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Connor was super helpful, answered all my questions, and timely responded when I needed help. It was a great experience working with Connor.

Reply from Connor Beckman

June 4th, 2026 01:18 PM

Thank you so much, Melani—I truly appreciate the kind words!It was an absolute pleasure working with you, and I’m so glad I could be there to answer your questions and help guide you through everything along the way. Communication and timing...

Kelli was very responsive and helpful throughout the process. She communicated every step well as we were going along - my realtor even commented on how good she was to work with. Thank you Kelli!

Reply from Kelli Embler

March 20th, 2026 06:30 PM

Thank you for your kind words, Todd. I'm pleased to hear that you found the communication and assistance helpful during the process. It was great collaborating with your realtor as well. If there's anything further I can assist you with, feel...

Lindsay was able to keep me informed and calm when having to delay my closing by 3 weeks. She always make sure I was aware on what was happening and always able to a answer my questions.

Reply from Lindsay Calkins

March 20th, 2026 05:22 PM

Tanzania, I'm glad I could assist in keeping you informed and at ease during the delay in your closing process. Timely communication and clarity are essential, and I'm pleased to know it made a difference for you. Should you have any further...

Chris and all staff were absolutely warming and amazing to work with. They were very knowledgeable and answered every quesrio or concern that my husband and I were uncertain of.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I'm pleased to know that you and your husband felt supported and informed throughout the process, Christy. It’s important to me that all concerns are addressed clearly, and I’m glad my efforts, along with the team’s, made your experience comfortable....

Michelle made me feel so comfortable with the entire process. She showed nothing but genuine sincerity and kindness! A great person😊

Reply from Michelle Fix, NMLS ID#235608

March 17th, 2026 01:49 PM

It’s wonderful to hear that you felt comfortable throughout the process, Terry. Your kind words about my sincerity and kindness are truly appreciated. I'm here for any future assistance you might need, so please don’t hesitate to reach out....

The experience

Reply from Timothy Grainger

March 20th, 2026 08:31 PM

I appreciate you leaving a rating, Reggie. If there's any specific feedback or details about your experience you'd like to share, I'm always open to hearing how I can better serve you. Thank you for choosing ALCOVA Mortgage.

Sarah always goes above and beyond. She is extrmely knowledgeable, proactive and always reachable. She did my mother's mortgage, my mortgage, the mortgage on my brother and I's investment property, and my refianancing. I would not do business...

Reply from Sarah Dudley

March 20th, 2026 05:02 PM

I'm truly thankful for your kind words, Conor. It has been a pleasure assisting you and your family with your mortgage needs. Knowing that you value my knowledge and approachability means a lot. If there's anything more I can do for you, please...

As you're well aware, this was a challenging close I'm more than thrilled that the whole team saw it all the way through Thank you for being you.

Reply from Nabria Beck

March 20th, 2026 07:17 PM

It's truly rewarding to hear that despite the challenges, everything came together successfully for your closing, William. I'm grateful for the trust you placed in me and the process. If you find yourself with any more questions or need further...

Had some concerns which Tony met with rapid response. Overall experience was exeptional. Communication was second to none and I credit the team. Thank You!

Reply from Tony Markland

March 20th, 2026 04:55 PM

I'm pleased to know that I could address your concerns quickly, Bruce. Your feedback on the communication is truly appreciated. If you need any more assistance or have further questions, feel free to reach out.

Sam was great. Answered all of our questions with patience, kindness and professionalism in a very timely manner. Our sale wouldn’t have been possible without him!

Reply from Owner

March 16th, 2026 07:57 PM

Thank you for the awesome review! I’m really glad I could help make the process smooth and answer all the questions along the way. Buying a home can feel overwhelming at times, but that’s exactly what I’m here for.I truly appreciate the trust...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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