Luminate Bank, Minneapolis, MN

There was great communication

Keeping us up to date on things step by step

Cameron was very good with explaining the details of the financial side and keeping me up to date on the process we were navigating. He heard my concerns with previous lenders and really helped me feel confident about the loan I was getting!...

Leo and his team were so professional and timely with their communication. They assisted my wife and me through the process every step of the way. I will refer family and friends to Leo and his team going forward. Joel

Ecerything went smooth and efficiently, with frequent status updates. Thank you.

Alex handled everything I needed to make this buying process as easy as possible for me. He was very transparent, explaining where every dollar went and why it had to be spent.

Chip has gone above and beyond as our loan office the last year and a half. He was consistently keeping an eye on interest rates for us knowing we were hoping to refinance when able. He is easy to communicate with and explains everything clearly...

Shannon really went above and beyond for me, answering my phone calls after normal business hours and breaking everything down so I could truly understand. reached out to me and kept in touch throughout the entire process, continuously asking...

Mary Jane is a true professional. She is prompt with her clients & keeping all informed with the progress of the transaction.

After the initial preapproval letter, I never received another update on how things were moving along with the loan. Never received a CTC email. But I have received three emails since closing asking how the service was. It would have been nice...