1st Security Bank Home Lending, Mountlake Terrace, WA

Mountlake Terrace, WA

4.92

(11,510)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 683-0973

Mountlake Terrace, WA

https://fsbwa.mymortgage-online.com/FindMyLoanOfficer.html

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4.92

(11,510)

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5 Star

96%

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1 Star

Shy-Anne did a satisfactory job processing the loan but it appeared that she did not receive adequate support from the other departments. There were numerous last minute requirements put on her.

Thanks for everything Kara

Reply from Kara Poysky

August 21st, 2023 08:18 PM

Hi Molly, thank you so much for taking the time to leave us a 5 star review! We strive to make the home lending process as easy and stress-free as possible and it's great to hear that we hit the mark. If there's ever anything else we can do...

I had a great experience working with Enrico, He was very responsive and knowledgeable about the home loan process. He answered all of my questions and was very timely in his responses.

Clarity and transparency of communication. Maryanne helped me evaluate trade-offs and options with really detailed spreadsheets and explanations as well as helped identify best opportunities.

Great and honest communication from Caleb. Responses were always timely and Caleb spent a lot of time answering all of our questions.

Cooperation from the bank was outstanding however the title company needs more supervision and follow through. To many errors and prolonged approval time strictly because of the title company.

Troy did an awesome job explaining the process and providing support and being available throughout the entire process. I am a first time home buyer and because of Troy, he made this process easy to understand and worry free. Troy was most...

Brad was amazing! he was professional expedient in a time crunch situation very direct professional and made the process very welcoming!

Enrico was very responsive, answered all my questions, prepared scenarios when I asked. He really made the experience easy for me, a first-time solo buyer!

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About

1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry. We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client. With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank. And we offer fast service. Loans are approved “in-house,” cutting the wait time substantially--loans are often closed loans within 30 days. We look forward to serving you, and adding you to our list of happy, “WOWED” customers. 1st Security Bank was rated the #1 bank based in Washington State with over $100 million in assets by Banker's Caddy, an independent bank rating agency in St. Louis, Missouri; was named one of the top 200 Healthiest Banks in the U.S. by DepositAccounts.com in 2014, 2015 and 2016; was named a finalist in its class in the Puget Sound Business Journal's 2015, 2016 and 2017 Washington's Best Workplaces contests; was named one of 34 "Bank and Thrift All Stars" by Sandler O'Neill, and is a repeat recipient of the Raymond James Community Bankers Cup Award.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Time Zone

Pacific Standard Time (PST)

Disclaimer

No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.