Top 5%
Clay Carroll at CrossCountry Mortgage
Originating Branch Manager | NMLS #513125
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
These guys are great! What they say is what you get. This is a group of individuals that truly represent you. If you miss the individual banking that is no longer offered at any of our banks like it was 20 years ago, or more, then they are...
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Clay is the best loan officer we have come across! My wife and I were pleased and we highly recommend him! We liked the timely service and professional and friendly attitude of Clay. He locked in a good rate for us and he even showed up at...
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Reply from Owner
October 23rd, 2017 12:00 AM
Paul, Thank you so much for the kind words. I didn't realized I missed following up with you until now. I hope you guys are enjoying your new home as much as we enjoyed working with you!
Clay Carroll at CrossCountry Mortgage has received a review with 5 star rating from Mary W
Clay and his team are timely and thorough! He got me to closing from the time of offer in 40 days! He's also a lovely person and very professional. Would definitely recommend him!
Reply from Owner
October 23rd, 2017 12:00 AM
Sorry I haven't responded sooner but thank you so much April! Hope you had a wonderful birthday!
I worked with Clay when refinancing my home loan. He was very efficient and accommodating to my needs and timeline. I live almost 5 hours away, so most of the process had to be completed online, through e-mail and by phone; however, there were...
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Reply from Owner
July 7th, 2017 12:00 AM
Thank you Shannon! I really appreciate the kind words!
Clay really eased the home buying process for me. He was very professional, honest, and sincere in helping me get the best deal. I highly recommend him!
Our Loan Officer Clay Carroll was extremely helpful during the purchasing of our first home. He was there whenever we needed him with whatever we needed, and if it was something he didn't know, he found out about it promptly and immediately...
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Reply from Owner
July 7th, 2017 12:00 AM
Anthony, thank you so much for the review. It's such a gratifying feeling to know how much of an impact it made for you and your family. I wish you and Johnnie the best and please let me know if you need anything at all!
Like the mail, Clay Carroll delivered consistently. With all expectations, he knocked it out of the park like a home run. He was on time with answers and was quick to explain or find the answers when needed. He kept me grounded during the process...
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Reply from Owner
July 7th, 2017 12:00 AM
Thank you Jeremy! You were great to work with from our end as well. We are really happy for you and it was great to be able to come by last week to see what you've done with the place!
Clay and his staff were exceptuonal in their communication and thoroughness of our mortgage process. It's nice to know that in this age of electronics that we were able to speak with Clay anytime we had questions. He was always professional...
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I had some issues with my credit report and Clay referred me to Credit Restoration Associates. In less than 6 months I was prequalified for a loan. I was very happy with the service I received from Clay and his associates. The paperwork was...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513125 | Branch NMLS #2623104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Home Building Association of Richmond
- Richmond Association of Realtors
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 513125
Hobbies
- Fishing
- Golf
- Duck Hunting
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095