Guild Mortgage - Cindy Southerland
Branch Manager | NMLS# 286251
As a Guild Mortgage Loan Officer, I am committed to helping my clients understand their options for real estate financing and assisting them to make solid home loan decisions that meet their needs. My "Find a Loan" section of this website c... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Excellent Communicator! Very Accessible! High-Quality Work and Super Flexible!
Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
I'm thrilled to hear that you had such a positive experience with me at Lower (Thrive), Alan. Your kind words about my communication, accessibility, work quality, and flexibility mean a lot. I strive to provide the best service possible and...
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The underwriter needs to front load the requirement of copies (Social Security Cards) instead of in the final package.
Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
Thank you for taking the time to provide your feedback, Michael. I understand your concern about the timing of the documentation requirement. Here at Lower (Thrive), we strive to streamline our processes for the convenience of our customers....
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Guild Mortgage - Cindy Southerland has received a review with 5 star rating from Myra G
Reply from Owner
April 22nd, 2026 07:10 AM
I'm thrilled to hear you had a positive experience with me at Lower (Thrive). Your feedback is greatly appreciated, Myra. It's wonderful to know that I was able to meet your expectations and earn a 5-star rating. I'm here to assist you with...
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Cindy was amazing and greatly on communicating and answering our questions. The only problem we had with the entire experience was the underwriters waiting until the last minute to want things like copies ofour social security cards. That could...
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Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
Hi Myra, Thank you for taking the time to leave a review and for giving me 5 stars! I'm thrilled to know that you were satisfied with my communication skills and ability to answer your questions. I always aim to give the best service possible....
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Always communicates well and gets the hard deals done!!
Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
It's always a pleasure working you too, Tyler! As an agent, you always stay involved in your transactions so that nothing falls through the cracks. Thank you for your feedback as well. It really tells me that the hard work and communication...
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We loved working with Cindy. She is very knowledgeable and fun to work with. She made owning our dream home come true. Thank you Cindy.
Reply from Owner
April 22nd, 2026 07:10 AM
I truly enjoyed working with both of you. There's nothing more rewarding than helping clients like you make their dream home a reality. Im so glad I got to be apart of that. Thank you for your kind words and for the fantastic five-star review....
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We loved working with Cindy. She is very knowledgeable and made owning our dream home come true. Thank you Cindy.
Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
I'm thrilled to hear that I could help make your dream home a reality. It was an absolute pleasure to work with you both and I'm here if you ever need anything in the future. Thank you for allowing me to help you through this process. See...
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This was a stressful process, but the support and expertise that Cindy provided certainly helped ease our nerves!
Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
I'm delighted to hear that I was able to ease some of your stress during this process, Jaime! It's always my goal to provide support and expertise to all of my clients. Thank you for taking the time to share your experience and for giving a...
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Cindy was very helpful keeping me informed of everything I needed to do in order for us to close early on the house. She was kind and friendly and didn’t seem to mind how many times I called her.
Thank you!
Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
I'm really glad to hear that you were satisfied with the service, Cathy! Your feedback is very much appreciated. It was a pleasure guiding you through the process, and I was more than happy to answer any questions you had. Looking forward to...
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Great and constant communication. Explained the ins and outs of lending that really helped and enabled me to make clear decisions
Reply from Guild Mortgage - Cindy Southerland
June 11th, 2025 04:50 PM
I'm really thrilled to hear that you found my communication helpful, Dominic. Explaining the ins and outs of lending is a part of my job that I particularly enjoy, and I'm delighted it was valuable to you in making your decisions. Your comments...
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About
As a Guild Mortgage Loan Officer, I am committed to helping my clients understand their options for real estate financing and assisting them to make solid home loan decisions that meet their needs. My "Find a Loan" section of this website can be used to find information and resources on our home loan options. I look forward to serving your home financing needs for many years. My goal is to be your "lender for life".
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
DSCR Loans, Construction Loans
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Positions
- Guild Mortgage - Branch ManagerMay 27th, 2025 - Current
Memberships
- Temple Founder Lions Club
- Altrusa
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 286251
Achievements
- 2024 - 2025 President - Temple Founder Lions Club
- 2023 - 2024 1st VP - Temple Founder Lions Club
- 2022 - 2023 3rd VP - Temple Founder Lions Club
Hobbies
- Traveling
- Spending time with Family and Friends
Disclaimer
I am authorized to do business in the state of Texas.; NMLS ID: 286251; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.