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Guild Mortgage - Cindy Southerland - Branch Manager | NMLS# 286251 in Austin, TX

Guild Mortgage - Cindy Southerland

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Branch Manager | NMLS# 286251

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As a Guild Mortgage Loan Officer, I am committed to helping my clients understand their options for real estate financing and assisting them to make solid home loan decisions that meet their needs. My "Find a Loan" section of this website c... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
95%
4 Star
3%
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2%
Reviews from Web
  • Encompass
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    Robert G G
    Temple, TX
    Posted on April 25th, 2023 03:03 PM
    Transparency was paramount. Always a returned call or email and great understanding
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Always a pleasure working with you. Hope yall enjoy your new home for many years to come
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    K M
    Posted on April 12th, 2023 09:01 PM
    Integrity. Seamless Service.Solid Industry Experience.Years ago purchasing our first home was a nightmare experience.I'd get calls at the office daily for additional information. I'd get emails stating they didn't receive documents that had...
    read more
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Thank you so much for your kind words, Kay. I'm thrilled to hear that you had such a positive experience with our team at Thrive Mortgage. It was a pleasure to assist you and make your transition as seamless as possible. We strive for excellent...
    read more
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    Kay M
    Posted on April 12th, 2023 12:00 AM
    Integrity. Seamless Service.Solid Industry Experience.Years ago purchasing our first home was a nightmare experience.I'd get calls at the office daily for additional information. I'd get emails stating they didn't receive documents that had...
    read more
  • Encompass
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    Joshua L D
    Temple, TX
    Posted on March 25th, 2023 03:08 PM
    Better communication. Cindy to be more competent in mortgage lending. Her incompetence in the use of commission as income almost left us homeless (literally) and she used funds from the sale of my home to adjust for that mistake. Horrible and...
    read more
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    After unsuccessfully working with another lender, you came to me and I was willing to work with you and your family to achieve your goal of a new home. Incorrect information was provided to get you prequalified and documents for exclusion of...
    read more
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    Ronny P
    Temple, TX
    Posted on March 25th, 2023 03:08 PM
    She took care of my client from start to finish!We needed to change the closing date no problem.She understands the process and it truly makes it easy for everyone!She is my recommendation for all clients!
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Ronny it's always a pleasure working with you as well. I appreciate your professionalism and the way you stay connected with your file to ensure a smooth transaction for your clients.
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    Babett B
    Temple, TX
    Posted on March 24th, 2023 04:12 PM
    It would have made it better if she would have been honest in the beginning the mortgage application. I'm really disappointed 😞 I wouldn't recommend her. She almost made us homeless. Her knowledge on using commissions for income on a mortgage...
    read more
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    After unsuccessfully working with another lender, you came to me and I was willing to work with you and your family to achieve your goal of a new home. Incorrect information was provided to get you prequalified and documents for exclusion of...
    read more
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    Steve
    Posted on March 15th, 2023 04:18 PM
    Cindy was excellent to work with throughout the entire process of purchasing my home. She was available to answer all of my questions and went out of her way to ensure I understood everything. I purchased using a VA loan which can be a little...
    read more
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Thank you so much for your kind words, Steven. I'm pleased to hear that your home purchasing process with the VA loan went smoothly and that you felt well-informed throughout. It's vitally important to me that my clients understand every step...
    read more
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    Steve
    Posted on March 15th, 2023 12:00 AM
    Cindy was excellent to work with throughout the entire process of purchasing my home. She was available to answer all of my questions and went out of her way to ensure I understood everything. I purchased using a VA loan which can be a little...
    read more
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    Jeff C
    Posted on February 28th, 2023 08:14 PM
    Cindy is great! She is friendly, personable, and cared about getting us the best loan out there. She always made time for us and answered all of our questions. She is my go to person from now on for home loans. Thanks Cindy!
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    Jeff C
    Posted on February 28th, 2023 12:00 AM
    Cindy is great! She is friendly, personable, and cared about getting us the best loan out there. She always made time for us and answered all of our questions. She is my go to person from now on for home loans. Thanks Cindy!
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    About
    As a Guild Mortgage Loan Officer, I am committed to helping my clients understand their options for real estate financing and assisting them to make solid home loan decisions that meet their needs. My "Find a Loan" section of this website can be used to find information and resources on our home loan options. I look forward to serving your home financing needs for many years. My goal is to be your "lender for life".
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    DSCR Loans, Construction Loans
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    Positions
    • Guild Mortgage - Branch Manager
      May 27th, 2025 - Current
    Memberships
    • Temple Founder Lions Club
    • Altrusa
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    1960

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 286251
    Achievements
    • 2024 - 2025 President - Temple Founder Lions Club
    • 2023 - 2024 1st VP - Temple Founder Lions Club
    • 2022 - 2023 3rd VP - Temple Founder Lions Club
    Hobbies
    • Traveling
    • Spending time with Family and Friends
    Disclaimer
    I am authorized to do business in the state of Texas.; NMLS ID: 286251; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.