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Guild Mortgage - Cindy Southerland - Branch Manager | NMLS# 286251 in Austin, TX

Guild Mortgage - Cindy Southerland

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Branch Manager | NMLS# 286251

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As a Guild Mortgage Loan Officer, I am committed to helping my clients understand their options for real estate financing and assisting them to make solid home loan decisions that meet their needs. My "Find a Loan" section of this website c... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Overall Ratings
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5 Star
95%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
2%
Reviews from Web
  • Encompass
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    Gloria G S
    Nolanville, TX
    Posted on September 9th, 2023 01:54 PM
    Communication
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Thank you for your feedback, Gloria! It's great to hear that you found the communication effective. At Thrive Mortgage, our ultimate goal is to ensure that our clients feel supported and well-informed every step of the way. Your 5-star rating...
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    Jacob M
    COPPERAS COVE, TX
    Posted on August 17th, 2023 02:36 PM
    The process was made very simple and we recieved fast responses to any questions that we had. Overall a great experience!
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Thank you for your kind words, Jacob! We are so glad to hear that you had a great experience with Thrive Mortgage. We strive to make the process as simple and fast as possible for our customers. We look forward to working with you again!
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    Joshua S D
    Streetman, TX
    Posted on August 10th, 2023 06:31 PM
    consistent communication, and easy to upload and get documents turned in.
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Joshua you guys were great to work with and responded quickly to document needed. This definitely made our job easier as well. Enjoy your new home and let me know if you ever need anything further, please let me know
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    Elizabeth M
    COPPERAS COVE, TX
    Posted on August 5th, 2023 03:28 PM
    Prompt and dedicated, made the proccess a lot easier!
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Elizabeth it was a pleasure working with you and your family to make this dream come true. You are an amazing lady and I enjoyed getting to know you. Enjoy your new home
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    Cindy
    Posted on July 16th, 2023 10:20 PM
    Cindy was great to work with. Always pleasant, responds fast, and resolves any issues quickly and efficiently.
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    I am genuinely delighted to read your positive feedback. Here at Thrive Mortgage, we strive to deliver swift and efficient services to all our customers. Your words are a great testament to this commitment. It was a pleasure assisting you and...
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    Cindy
    Posted on July 16th, 2023 12:00 AM
    Cindy was great to work with. Always pleasant, responds fast, and resolves any issues quickly and efficiently.
    Reply from Guild Mortgage - Cindy Southerland
    July 1st, 2024 01:50 PM
    I'm overjoyed to hear that you had a positive experience with me at Thrive Mortgage. Being able to respond swiftly and resolve any issues effectively is something I strive for and I'm glad to know it was appreciated. Thank you for the stellar...
    read more
  • Encompass
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    Aimee M H
    Killeen, TX
    Posted on July 15th, 2023 03:04 PM
    Thorough and without issue.
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    I loved working with you and your family. Thank you so much for trusting me to help you through the process. Please let me know if you ever have any questions. Enjoy your new home.
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    Michael J H
    Killeen, TX
    Posted on July 14th, 2023 07:31 PM
    Very quick processing time, and excellent communication
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    It was such a pleasure working with you and your family. Thank you for trusting me for your mortgage. Enjoy your new home. Please let me know if you need anything else.
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    Todd J C
    Temple, TX
    Posted on July 13th, 2023 08:08 PM
    Cindy, and her staff were professional and persistent. We had a difficult loan to process, but the team kept working until it was complete.
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    You guys were such a pleasure to work with. Thank you for giving us the opportunity to help you get into your home. And welcome to the area. Let me know if you need anything else
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    Cindy H
    Temple, TX
    Posted on July 13th, 2023 02:09 PM
    She communicated regularly and fast, resolved issues fast.
    Reply from Guild Mortgage - Cindy Southerland
    June 11th, 2025 04:50 PM
    Cindy you made things easy as well. You are great to work with and I appreciate you trusting me with your clients.
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    About
    As a Guild Mortgage Loan Officer, I am committed to helping my clients understand their options for real estate financing and assisting them to make solid home loan decisions that meet their needs. My "Find a Loan" section of this website can be used to find information and resources on our home loan options. I look forward to serving your home financing needs for many years. My goal is to be your "lender for life".
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    DSCR Loans, Construction Loans
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    Positions
    • Guild Mortgage - Branch Manager
      May 27th, 2025 - Current
    Memberships
    • Temple Founder Lions Club
    • Altrusa
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    1960

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 286251
    Achievements
    • 2024 - 2025 President - Temple Founder Lions Club
    • 2023 - 2024 1st VP - Temple Founder Lions Club
    • 2022 - 2023 3rd VP - Temple Founder Lions Club
    Hobbies
    • Traveling
    • Spending time with Family and Friends
    Disclaimer
    I am authorized to do business in the state of Texas.; NMLS ID: 286251; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.