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Cindy Jansky, Ruoff Mortgage
VP Branch Manager | NMLS# 525361 | Ruoff Mortgage...

Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cindy Jansky did an absolutely amazing job with getting our loan processed and getting us approved to move into our home highly recommended to go through her!!!
Reply from Cindy Jansky
September 11th, 2025 12:46 AM
Nicholas, thank you for sharing your experience. I'm glad to hear that the loan process went smoothly and that you felt supported throughout. It's wonderful to know I could assist you in getting approved and moving into your home. If you need...
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Cindy was just extremely knowledgeable and helpful throughout the whole process. She really made it easy for us to understand as a first time home buyer. There are a lot of things to learn and she was able to clearly walk us throughout the...
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Reply from Cindy Jansky
August 17th, 2025 04:55 PM
Kameron, I sincerely appreciate your kind words. I'm thrilled to hear that my guidance made the home-buying process more understandable and manageable for you. Navigating this journey for the first time can be daunting, and I'm glad I could...
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Through all of it step by step Cindy and her team made it easy to do all of it up loading documents to checking to see where I was at in the process.Cindy is absolutely the best. her help and understanding goes above and beyond. I trust her...
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Reply from Owner
May 13th, 2026 10:31 AM
It’s wonderful to hear about your positive experience working with me and my team. Guiding you through each step and ensuring things were straightforward is always my goal, and I'm grateful for your trust and kind words. I'm honored to have...
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Through all of it step by step you made it easy to do all of it up loading documents to checking to see where I was at in the process.Cindy is absolutely the best her help and understanding goes above and beyond. I trust her and would use and...
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Reply from Cindy Jansky
August 12th, 2025 08:14 AM
Debbie, your words truly warm my heart. I'm so pleased to know that the process felt easy for you and that my assistance provided the support you needed. It means a lot to me that you trust and view me as part of your family. Your recommendation...
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Cindy was great to work with! From my initial phone call to her to explain my situation and my goals in a re-fi, to the final steps of securing my funds, Cindy was kind and knowledgeable every step of the way!
Everything went well and Cindy was always available to answer all my questions.
Reply from Cindy Jansky
August 9th, 2025 01:26 PM
Tamara, I appreciate your kind words. I'm pleased to know that everything went smoothly and that I was able to be there for you whenever you had questions. Ensuring you feel supported during the process is important to me. If there's anything...
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Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Kristen P
Excellent! Cindy was wonderful!
Reply from Cindy Jansky
July 28th, 2025 05:30 PM
Thank you, Kristen, for your kind words. I'm glad I could be of assistance to you. Your feedback is truly appreciated, and I'm delighted that you had a positive experience. If there's anything more you need in the future, please feel free to...
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Cindy is by far the best Loan Officer around and makes the process seamless from beginning to end . Her knowledge of the industry and client service is second to none.
Reply from Cindy Jansky
July 24th, 2025 03:08 PM
Thank you so much for your generous feedback, Matthew. I'm really pleased to hear that you felt the process went smoothly and that you found my industry knowledge and service helpful. It’s rewarding to know that I could assist you effectively...
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I was kept informed promptly when actions were needed. "Loan Butler" was easy to use and the todo list was a great help to know what upcoming tasks were. When I inadvertently sent a wire transfer too soon (my bad), Cindy promptly called me...
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Reply from Cindy Jansky
July 8th, 2025 12:23 AM
I'm glad to hear that you found the Loan Butler tool helpful and that you were kept informed throughout the process. It was my pleasure to assist you, and I'm happy to have been able to address the wire transfer situation promptly. Thank you...
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About
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Mortgages on Primary, Second Homes and Investment Properties
First Time Homebuyers
FHA and VA Specialist
Down Payment Programs Available
USDA
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Positions
- Ruoff Mortgage - Branch ManagerApr 25th, 2016 - Current
Memberships
- Schererville Chamber of Commerce
- St John-Dyer Chamber of Commerce
- Valparaiso Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Year Started
1985
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 525361
Gallery

Achievements
- I have been in the Mortgage Industry for over 40 Years.
- Formerly was an FHA and VA Underwriter
Hobbies
- Enjoying spending time with my Grandkids
- Doing Macrame
- Playing Bar Bingo
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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