Chuck Dindia at CrossCountry Mortgage
Director of Corporate Sales | NMLS #43931
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
We had several people involved in the trans action with different information being given by each. A more concise process would have been better.
Reply from Chuck Dindia
April 26th, 2024 05:31 PM
Thanks so much for sharing your thoughts with us! We're always eager to hear from you and would love to connect further to learn how we can enhance our services. Please reach out at your convenience!
Communication with Chuck and his team was absolutely terrible. My client was forced to close 5 days later than expected because Chuck did not request the condo questionnaire from the HOA until the day before close. Even tho I received a voicemail...
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The time frame you promised was not met and it was faulted on your end and still did not take responsibility
My experience was extremely smooth and seamless. I had a great team of support who was quick to respond and great at explaining the process to me. As a first time home buyer, I felt like I had the best possible experience and the timeline was...
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Chuck was on it! Great to work with.
Chuck Dindia at CrossCountry Mortgage has received a review with 5 star rating from Kayla H
Chuck, Austin, and Eric were great! They were always available and answered any question I ever had no matter how ridiculous. Would definitely recommend their team to anybody!
Reply from Chuck Dindia
April 17th, 2024 01:16 PM
Thank you so much for your kind words, Kayla. It was our pleasure to provide you with the service you expect and deserve. We always strive to be available and responsive to all our clients' questions, no matter what they are. Our team appreciates...
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95% of the time if I called to discuss business with my CrossCountry Mortgage team, they answered the phone right away, same with texting and email. There customer service was top notch.
Reply from Chuck Dindia
April 16th, 2024 01:20 PM
I'm truly grateful for your fantastic review, Timothy! It's rewarding to hear that you had such a positive experience with our CrossCountry Mortgage team. We strive to provide top-notch customer service, and I'm thrilled that we met that mark...
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Other than Chuck, the team was very hard to get in touch with. Questions I emailed went unanswered and phone calls were left unreturned. Many instructions didn't feel like there were given clear enough and it made the whole process unnecessarily...
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Reply from Chuck Dindia
April 16th, 2024 12:53 PM
Thank you, Justin, for taking the time to provide a review. I apologize for the communication issues you experienced during the loan process with CrossCountry Mortgage, LLC. Ensuring clear and consistent communication is a priority for us and...
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Communication
Reply from Chuck Dindia
April 15th, 2024 09:42 PM
I greatly appreciate your kind review, Valorie. Ensuring clear and constant communication is one of my top priorities, so it's gratifying to know that you found this aspect of my service beneficial. Your positive feedback serves as a constant...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #43931 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 43931
Disclaimer
CrossCountry Mortgage, LLC, 2160 Superior Avenue, Cleveland, OH 44114 NMLS3029 | RM.803095.000
All endorsements and testimonials are given without incentive or compensation.
