

Christie Mitsumura
Branch Manager | NMLS# 1396234

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Christie was so helpful and patient throughout a long process. I will definitely tell my friends about her!
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
Thank you so much for your kind words, Carol. It was truly my pleasure to assist you in your home-buying experience. Your patience, cooperation, and trust in me made the process smoother. I appreciate your willingness to recommend my services...
read more
If I didn’t understand, she explained it to me. And sometimes even then I wasn’t sure but I trusted her and she did it! She helped me keep our HOME! I will have no problem recommending Christie!
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
I'm truly grateful for your kind words, Terry-Dee. Trust is the most important foundation in the work we do together and I'm glad I could be there to guide you through the process. It's wonderful to know that I was able to contribute positively...
read more
Christie goes the extra mile to help her buyer's get their home. Her communication is also great.
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
I'm overjoyed to hear your positive feedback, Naomi! I always strive to go the extra mile for all my clients and I'm glad that effort resonated with you during your clients home buying process. Communication is indeed key in delivering a smooth...
read more
Christie was professional from beginning to end. She was knowledgeable and kept us informed as to what was going on.
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
Thank you so much for the positive feedback, Donald! I'm thrilled to hear that you found my service professional and informative. It's always my goal to ensure clients have a clear understanding of the process. Your review means a lot to me...
read more
I am an agent whose client used Christie. Our closing was over Christmas when the escrow company had a security breach and has been shut down over a week. Christie did absolutely everything in her power to still make this thing close. It’s...
read more
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
Thank you so much, Diandra, for your kind words and a fantastic rating. I'm thrilled to hear that I was able to help during such a challenging time. We strive for excellence in every transaction at Mason-McDuffie Mortgage, and it's incredibly...
read more
Just overall communication and clear defined steps on how the application is moving forward .
Always open to questions and worked with us daily/hourly to figure out the right rate to lock us in.
Just excellent customer service
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
Thanks for your kind words, Kirk! I'm thrilled to hear that you had a positive experience with our communication and our step-by-step guidance through the application process at Mason-McDuffie Mortgage. Your feedback is really appreciated....
read more
Christie was excellent to work with. She communicates proativetly and explains everything in detail. We look forward to working with her again in the future.
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
Thank you Casey! I look forward to working with you again soon!
Top notch communication, Christie was honest, smart, accurate, intelligent, trustworthy, straightforward, insightful, motivating, had my best interests in mind, and made our dreams come true. All in a challenging market with rising interest...
read more
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
Thank you so much KC! I am so glad I was bale to help and be a part of this for you! A great way to start of the new year!
Several factors contributed to making it great! The service was exceptional—prompt, attentive, and friendly, creating a welcoming atmosphere. The quality of communication was top-notch, meeting or exceeding expectations! Highly recommend! :)...
read more
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
Thank you Nichole!! Likewise!
It was an absolute pleasure working with you and I look forward to many more opportunities in teaming up again!
Christie went above and beyond to get this transaction over the finish line. I couldn't have asked for a more communicative and supportive lender. 5 stars from me!!!!!
Reply from Christie Mitsumura
October 14th, 2026 06:41 PM
I appreciate your kind words and high rating, Renee! It was a pleasure to go above and beyond to help with your transaction. I'm glad to hear that you found the process communicative and supportive. It's feedback like this that makes it all...
read more
61–70 of 110
About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 1396234
Disclaimer

©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
Envoy Mortgage's Legal and Licensing Information