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Christie Mitsumura - Branch Manager | NMLS# 1396234 in Houston, TX

Christie Mitsumura

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Branch Manager | NMLS# 1396234

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Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Carol E B
    Keaau, HI
    Posted on March 5th, 2024 04:46 PM
    Christie was so helpful and patient throughout a long process. I will definitely tell my friends about her!
    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    Thank you so much for your kind words, Carol. It was truly my pleasure to assist you in your home-buying experience. Your patience, cooperation, and trust in me made the process smoother. I appreciate your willingness to recommend my services...
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    Terry-Dee C
    NAALEHU, HI
    Posted on February 16th, 2024 01:32 AM
    If I didn’t understand, she explained it to me. And sometimes even then I wasn’t sure but I trusted her and she did it! She helped me keep our HOME! I will have no problem recommending Christie!
    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    I'm truly grateful for your kind words, Terry-Dee. Trust is the most important foundation in the work we do together and I'm glad I could be there to guide you through the process. It's wonderful to know that I was able to contribute positively...
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    Naomi W
    Keaau, HI
    Posted on February 14th, 2024 07:30 PM
    Christie goes the extra mile to help her buyer's get their home. Her communication is also great.
    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    I'm overjoyed to hear your positive feedback, Naomi! I always strive to go the extra mile for all my clients and I'm glad that effort resonated with you during your clients home buying process. Communication is indeed key in delivering a smooth...
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    Donald D G
    Keaau, HI
    Posted on February 3rd, 2024 05:07 PM
    Christie was professional from beginning to end. She was knowledgeable and kept us informed as to what was going on.
    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    Thank you so much for the positive feedback, Donald! I'm thrilled to hear that you found my service professional and informative. It's always my goal to ensure clients have a clear understanding of the process. Your review means a lot to me...
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    Diandra D
    KAILUA KONA, HI
    Posted on December 28th, 2023 05:45 PM
    I am an agent whose client used Christie. Our closing was over Christmas when the escrow company had a security breach and has been shut down over a week. Christie did absolutely everything in her power to still make this thing close. It’s...
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    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    Thank you so much, Diandra, for your kind words and a fantastic rating. I'm thrilled to hear that I was able to help during such a challenging time. We strive for excellence in every transaction at Mason-McDuffie Mortgage, and it's incredibly...
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    Kirk P M
    KAILUA KONA, HI
    Posted on December 28th, 2023 04:58 PM
    Just overall communication and clear defined steps on how the application is moving forward . Always open to questions and worked with us daily/hourly to figure out the right rate to lock us in. Just excellent customer service
    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    Thanks for your kind words, Kirk! I'm thrilled to hear that you had a positive experience with our communication and our step-by-step guidance through the application process at Mason-McDuffie Mortgage. Your feedback is really appreciated....
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  • Encompass
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    Casey L
    KIHEI, HI
    Posted on December 23rd, 2023 05:14 PM
    Christie was excellent to work with. She communicates proativetly and explains everything in detail. We look forward to working with her again in the future.
    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    Thank you Casey! I look forward to working with you again soon!
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    Kathryn C S
    KAMUELA, HI
    Posted on December 12th, 2023 01:01 AM
    Top notch communication, Christie was honest, smart, accurate, intelligent, trustworthy, straightforward, insightful, motivating, had my best interests in mind, and made our dreams come true. All in a challenging market with rising interest...
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    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    Thank you so much KC! I am so glad I was bale to help and be a part of this for you! A great way to start of the new year!
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    Nichole E
    PAHOA, HI
    Posted on November 13th, 2023 08:44 PM
    Several factors contributed to making it great! The service was exceptional—prompt, attentive, and friendly, creating a welcoming atmosphere. The quality of communication was top-notch, meeting or exceeding expectations! Highly recommend! :)...
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    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    Thank you Nichole!! Likewise! It was an absolute pleasure working with you and I look forward to many more opportunities in teaming up again!
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    Renee H
    Kamuela, HI
    Posted on November 2nd, 2023 05:15 PM
    Christie went above and beyond to get this transaction over the finish line. I couldn't have asked for a more communicative and supportive lender. 5 stars from me!!!!!
    Reply from Christie Mitsumura
    October 14th, 2026 06:41 PM
    I appreciate your kind words and high rating, Renee! It was a pleasure to go above and beyond to help with your transaction. I'm glad to hear that you found the process communicative and supportive. It's feedback like this that makes it all...
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    About
    Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 1396234
    Disclaimer
    Equal Housing Opportunity

    ©2026 Envoy Mortgage, LTD. NMLS #6666, All Rights Reserved
    952 Echo Lane, Suite 190 Houston, TX, 77024
    (877) 232-2461 or (713) 977-8005

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