Chet Lackey at CrossCountry Mortgage
Originating Branch Manager | NMLS #7932
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Chet Lackey and his team did a great job and kept me informed of the progress each step of the way . Thank you
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Tracy, I'm glad to hear that you felt well-informed throughout the process. Keeping you updated is important to me, and it's wonderful to know that it made a difference. Thank you for the kind words and for choosing to work with me and my team...
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The customer service
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Erik, I'm glad to hear that the customer service stood out to you. Providing attentive and supportive service is something I strive for with each of my clients. If there's anything more I can do for you, please feel free to reach out. Thank...
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The Summit Team worked well with my buyers, quick response, kept us all updated with new information, smooth transaction! Thank you-
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Julie, thank you for taking the time to share your experience. I'm thrilled to hear that the transaction went smoothly and that the Summit Team's quick responses kept everyone informed. It's always my aim to ensure a seamless process for all...
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Everyone helped out and even though it wasnt wasn't a traditional real estate deal you guys helped make everything happen
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Dylan, I'm really glad to hear that we could assist you, especially with a non-traditional real estate deal. It's important to me to adapt and make things work no matter the situation. Thank you for trusting me and Summit Funding Inc to help...
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Chet gets the hard ones done! Chet gets the easy ones done! So as a real estate agent right now this guy is number one in the game!!So if you have credit issues, call Chet! If you don’t think it can be done and you need someone to listen, call...
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Reply from Chet Lackey - CrossCountry Mortgage
May 21st, 2026 04:57 PM
Thanks you for all the business and kind words!
We appreciated the creativity and willingness to figure things out so that we qualified for our home loan. The process was not easy or simple, but we felt supported the whole time. The best part was being approved, closing on our home and moving...
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Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Maria, I'm so glad to hear that you felt supported throughout the process. Navigating home loans can indeed be complex, and I'm pleased that our creativity and commitment helped you qualify for your new home. Hearing that you're moved in and...
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Chet’s team was extremely transparent and clear throughout the entire process. All the requirements were communicated quickly, and their responses to our questions were always prompt and helpful. The online meetings were very useful for clarifying...
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Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Patricia, I'm delighted to hear that you found the transparency and clarity of the process helpful. Keeping communication prompt and informative is always my goal, and it's great to know that the online meetings and resources made a difference....
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More explanation on things and keep the app more up to date
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
Not interested in being reached out to. Maybe focus on training employees on being honest.
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
We’re sorry to hear that you didn’t have a good experience with us. We work hard to ensure our customers have a positive experience and we take your feedback very seriously.
Timely communication, helpful people.
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I'm pleased to hear that you found the communication timely and the team helpful, Robert. It’s always a priority for me to ensure the process goes smoothly. Thank you for trusting Summit Funding Inc with your needs.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #7932 | Branch NMLS #2822724
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2008
Time Zone
Pacific Standard Time (PST)
Licenses
- 7932
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095