Chet Lackey at CrossCountry Mortgage
Originating Branch Manager | NMLS #7932
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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I really loved the Tuesday update emails. It was really helpful. The team got back to me promptly with questions. We were able to close the loan early. It was one of the quickest FHA home loans I have ever been an agent on.
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Reply from Chet Lackey at CrossCountry Mortgag...
July 27th, 2026 02:29 PM
Thanks so much for the kind words. So glad out team was able to keep you updated! Glad it was a great experience!
You were there every step of the way to help us out with something we had never done before. Now we have a beautiful house and we are just thrilled.
Reply from Chet Lackey
July 14th, 2026 08:10 PM
Tami, I'm so pleased to hear that I could help you through the process of getting your beautiful new home. It's wonderful to know that my support made a difference for you every step of the way. Thank you for trusting me with such an important...
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The process of getting the mortgage papers filled out was easy and simple. Chet was there at any time I had questions. And when I forget something they were on top of it reminding me stuff I needed to get done.
Reply from Chet Lackey at CrossCountry Mortgag...
June 29th, 2026 03:20 PM
Glad it went so well. We love that everything went so smoothly!
Overwhelming process. Chet handled everything
Reply from Chet Lackey
June 29th, 2026 03:20 PM
So happy to help you into your first home!
Chet is awesome to work with but melissa on the other hand
Reply from Chet Lackey
June 29th, 2026 03:22 PM
Glad we could help you into your new home!
Chet was very helpful during the process.
Reply from Chet Lackey
June 15th, 2026 03:22 PM
So glad we could help you into your home!
Going above and beyond for our client, so we could get them in to their dream first home!
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I enjoyed working with you. Thanks for the great feedback.
Chet was knowledgeable, helpful, explained everything so I was able to understand. He answered all calls, text and emails in very timely manner. And worked super hard that we got to close early
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Kinzie, I'm glad to hear you had a positive experience. I appreciate your kind words about my communication and efforts to ensure an early closing. It was a pleasure working with you!
The lack of professionalism and communication is a trun off. When they answer the phone they do not say hello they just lunch into what they need. When they end their call they just hang up. They have way to many hands in the project you feel...
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Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
Throughout the loan process the summit funding team was very communicative. They kept me informed and up to date on what was happening throughout the loan process
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Adam, I'm glad to know that you felt well-informed and updated during the loan process. Communication is key, and it's important to me that clients are kept in the loop every step of the way. Thank you for choosing Summit Funding Inc for your...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #7932 | Branch NMLS #2822724
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2008
Time Zone
Pacific Standard Time (PST)
Licenses
- 7932
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095