Chet Lackey at CrossCountry Mortgage
Originating Branch Manager | NMLS #7932
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Going above and beyond for our client, so we could get them in to their dream first home!
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I enjoyed working with you. Thanks for the great feedback.
Chet was knowledgeable, helpful, explained everything so I was able to understand. He answered all calls, text and emails in very timely manner. And worked super hard that we got to close early
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Kinzie, I'm glad to hear you had a positive experience. I appreciate your kind words about my communication and efforts to ensure an early closing. It was a pleasure working with you!
The lack of professionalism and communication is a trun off. When they answer the phone they do not say hello they just lunch into what they need. When they end their call they just hang up. They have way to many hands in the project you feel...
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Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
Throughout the loan process the summit funding team was very communicative. They kept me informed and up to date on what was happening throughout the loan process
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Adam, I'm glad to know that you felt well-informed and updated during the loan process. Communication is key, and it's important to me that clients are kept in the loop every step of the way. Thank you for choosing Summit Funding Inc for your...
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Chet and crew have been great
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I appreciate your kind words, Samuel. It's gratifying to know that you had a positive experience with my team and me. If there's anything more I can do to assist you, please feel free to reach out. Thank you for choosing Summit Funding Inc.
You guys are just so great helpful kind wonderful people
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Better communication between all
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
The speed that we got through
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
The commitment to me to educate and get me in the home of our dreams
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Everyone went above and beyond to make sure that everything went smoothly and we got everything we wanted out of the deal
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #7932 | Branch NMLS #2822724
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2008
Time Zone
Pacific Standard Time (PST)
Licenses
- 7932
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095