Chet Lackey at CrossCountry Mortgage
Originating Branch Manager | NMLS #7932
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Chet has been fantastic to work with. He kept in communication and let us know what was happening
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I'm thrilled to hear that you had a fantastic experience working with me, Martha! Your feedback means a lot. Keeping open communication and ensuring that you're fully aware of the process is always a priority for me. If you ever have any more...
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More personal meetings with you.
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I'm thrilled to see your 5-star review, Lindsay! I'm glad you appreciated the personal meetings and I agree, they're a fantastic way to ensure we're fully aligned on your needs. It's been a pleasure working with you and I look forward to our...
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Fewer people involved. Surprise costs at closing. Some issues with the house we wish had been disclosed.
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
Everything overall was pretty awesome
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thanks a lot, Jared! Truly appreciate your rating and positive feedback. I'm thrilled to know that you had an awesome experience with us at Summit Funding Inc. If there's anything more you need, don't hesitate to reach out. Cheers, Chet Lackey....
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You made the loan process much easier than the past as your staff was very helpful and positive that things would work out even though we were somewhat concerned
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you, Gary, for the 5-star rating and the kind words about the loan process at Summit Funding Inc. Your feedback is incredibly valuable to us. We're glad to hear that our team was able to assist you effectively and provide reassurances...
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No matter what obstacles were faced you guys kept me informed.
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for your feedback, Jose! I'm glad to hear that our communication throughout the process met your expectations. We always strive to keep our clients informed, especially when unexpected obstacles arise. Your 5-star rating is greatly...
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Very organized team
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
I really did not have a lot of time left to get my loan approved. They got all my info and got to work and they made it happen pretty fast and thankful for them to get approved with just me and my wife.Truly Thanks Paula Truly Thanks StacyTruly...
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Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Worked with me over a very long process that was due to my credit scores but always was responsive and assisted me at every step until the deal was completed successfully.
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
Hi David, thank you so much for the 5-star review! I'm thrilled to hear that you had a positive experience working with me on your loan process, even if it was a lengthy journey. It was truly a pleasure to assist you every step of the way and...
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There was very little stress involved in the whole process
Reply from Chet Lackey at CrossCountry Mortgag...
May 22nd, 2026 08:51 PM
I'm delighted to hear that you had a stress-free experience with me at Summit Funding Inc, Cameron. Making the process as smooth as possible for my clients is always my goal. Thank you for the perfect rating and the wonderful feedback!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Pocatello, ID. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #7932 | Branch NMLS #2822724
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2008
Time Zone
Pacific Standard Time (PST)
Licenses
- 7932
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095