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Cheryl Wooster, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 972 Emerson Pkwy Suite C, Greenwood, Indiana, 46143
Telephone: +1-317-430-0132
Rating: 4.93

Senior Loan Officer | NMLS# 205826 | Ruoff Mortgag...

Ruoff Mortgage - Greenwood

4.93

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 430-0132

Greenwood, IN

https://www.ruoff.com/cherylwooster

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(147)

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5 Star

97%

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1 Star

Cheryl was very pleasant to work with and always gave us clear answers to questions big or little. We are first time homebuyers so we had no clue where to begin but she was there every step of the way. She made us feel very comforting throughout...

Reply from Cheryl Wooster, Ruoff Mortgage

February 25th, 2025 07:33 PM

Ashley, thank you so much for your kind words! It was truly a pleasure to work with you both on your journey to becoming a homeowner. I'm delighted to hear that you felt supported and informed throughout the process. It's important to me to...

Cheryl and Angela were very responsive and great to work with. It was a long process but they guided us through it and got the job done. Thanks again!

Reply from Cheryl Wooster, Ruoff Mortgage

January 29th, 2025 02:23 PM

So glad to hear that you had a positive experience, Emily! We strive to provide the best service and make the mortgage process as smooth as possible. Hearing that Angela and I were able to guide you through this process and get the job done...

Your underwriters were very un pleasable at times. I get that their doing their job, but they added alot of unnecessary stress in our lives. Cheryl however was awesome! She's the best!

Reply from Cheryl Wooster, Ruoff Mortgage

January 25th, 2025 02:12 AM

Thank you for your feedback, Aaron. I'm sorry to hear about the stress experienced during the process. It's our goal at Ruoff Mortgage to ensure a smooth and pleasant experience for our clients. I will pass your comments on to our underwriting...

Although the process was straight forward and my experience with my loan officer was mostly positive, I feel as though I was very much on a need to know basis due to a number of factors with the closing process not exclusive to Ruoff or my...

Reply from Cheryl Wooster, Ruoff Mortgage

January 16th, 2025 05:35 PM

Hi Peter, I appreciate your honest feedback about your experience. I'm glad to hear that you found the process straightforward and mostly positive. I understand your concern about the closing process. We aim to be as transparent as possible....

Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Michael L

Reply from Owner

January 7th, 2025 04:50 PM

Thank you so much for your positive feedback, Michael! I'm delighted to hear that you had a great experience working with me at Ruoff Mortgage. It was a pleasure helping you with your mortgage needs and I'm always here if you have any further...

Cheryl was great to work with

Reply from Cheryl Wooster

January 16th, 2025 05:36 PM

I'm thrilled to hear that you had a great experience working with me, Michael. Your satisfaction is my top priority and it's rewarding to know I could meet your expectations. I truly appreciate your 5-star review and your kind words. If you...

Cheryl Wooster is amazing! 12/10 would recommend.

Reply from Owner

January 7th, 2025 04:54 PM

Thank you so much, Sarah, for the outstanding review and rating! I'm thrilled to hear that you had an excellent experience with your mortgage process. Your recommendation means a lot to me and to Ruoff Mortgage. Don't hesitate to reach out...

Cheryl was so attentive to the specific needs of our family. I was so grateful for all of her help, especially over the holidays. she went above and beyond as a representative for me and I cannot express wnough gratitude to her for helping...

Reply from Cheryl Wooster

January 16th, 2025 05:36 PM

Hi Sarah, it warms my heart to read your kind words! I'm thrilled that I could assist you, especially during the holiday season. It was my pleasure to go above and beyond for you to make your dream of a "forever home" come true. Your appreciation...

Excellent and timely communication throughout the entire process.

Reply from Cheryl Wooster

January 2nd, 2025 12:54 AM

Thank you for your wonderful review, Heather! I'm so pleased to hear you found my communication during the process to be both timely and excellent. It's my goal to make sure all my clients at Ruoff Mortgage are well-informed every step of the...

efficiency on all the process

Reply from Cheryl Wooster, Ruoff Mortgage

December 4th, 2024 02:21 PM

I'm thrilled to hear that you found the process efficient, Irwuin! I aim to provide the best service possible for my clients at Ruoff Mortgage, so your high rating means a lot to me. Don't hesitate to reach out if you need anything more in...

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About

Additional Licenses: NMLS# 205826. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

First Time Home Buyer Counseling

Renovation Financing