Cheryl Wooster, Ruoff Mortgage's Cover Image

Top 5%

Cheryl Wooster, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 972 Emerson Pkwy Suite C, Greenwood, Indiana, 46143
Telephone: +1-317-430-0132
Rating: 4.93

Senior Loan Officer | NMLS# 205826 | Ruoff Mortgag...

Ruoff Mortgage - Greenwood

4.93

(147)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 430-0132

Greenwood, IN

https://www.ruoff.com/cherylwooster

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.93

(147)

Filter by Date

Range

Filter by Rating

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Cheryl communicated clearly and regularly to help us stay updated on the loan process. She was more than willing to take the time, no matter when, to answer questions and help us find solutions to our problems.

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

March 27th, 2024 01:10 PM

I am truly humbled by your generous review, Christopher. It's crucial for me to keep my clients informed at every step of the loan process and I'm glad to know that my efforts helped to make your experience a positive one. It was a pleasure...

Knowledgable and always quick to respond.

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

January 31st, 2024 03:26 AM

Thank you for taking the time to provide your feedback, Emma. I'm pleased to hear you found my services knowledgeable and responsive. At Ruoff Mortgage, we strive to offer the highest quality of service to our customers. I look forward to assisting...

I had a great experience with Cheryl. They helped me navigate the process smoothly.

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

December 29th, 2023 02:33 PM

Thank you, Oliver, for your kind words and high rating! I'm delighted to hear that you had a pleasant experience with the mortgage process. At Ruoff Mortgage, we always strive to provide smooth and efficient service to our clients. Your feedback...

Best experience ever buying a house!

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

December 26th, 2023 03:55 PM

I'm absolutely thrilled to hear that you had such a positive experience with your home purchase, Caitlin! It was my pleasure to guide you through the process and make it as smooth as possible. Thank you so much for your kind words and the 5-star...

The training for the down payment help from the mortgage company was exhausting!

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

December 18th, 2023 02:25 PM

I appreciate your feedback, Teresa. I understand that the training for the down payment assistance required by the state of Indiana can be quite comprehensive and in-depth. Here at Ruoff Mortgage, we aim to ensure our clients have all the necessary...

Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Lauren B

Reply from Owner

December 18th, 2023 02:20 PM

I am deeply grateful for your 5-star rating, Lauren. It is always my aim to provide exceptional service and support to all my clients here at Ruoff Mortgage. Your satisfaction is of utmost priority and I am pleased to know that I was able to...

Cheryl was amazing. Taught me so much. And broke things down for me, the things I didn’t understand. And was amazing to work with!

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

December 4th, 2023 05:20 PM

I'm absolutely thrilled to hear you had such a positive experience, Lauren! It was a pleasure to work with you and help break things down for better understanding. At Ruoff Mortgage, we always aim to ensure our clients fully understand the...

Cheryl was great to work with! She answered all our questions and made sure we knew everything we needed too. We are thankful for everything she has done for us and if we need to buy another house in the future, we will be talking to Cheryl....

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

November 14th, 2023 07:40 PM

I'm overjoyed to read your kind words, Makayla! It was a pleasure to guide you through the mortgage process and ensure you had all the information you needed. Knowing that you appreciated my assistance brings me immense happiness. Should your...

really like the ease of the loan butler software for each step in the process.

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

November 6th, 2023 08:14 PM

I'm thrilled to hear that you found our loan butler software easy to use, Sylvia! At Ruoff Mortgage, we strive to make every step of the process as seamless as possible. Your high rating means a lot to me, and I thank you for putting your trust...

Cheryl was great, but loan butler sent us the same forms to sign 4 days in a row after the forms had already been signed.

Reply from Cheryl Wooster | NMLS# 205826 | Ruo...

November 5th, 2023 01:48 PM

Thank you, Douglas, for your feedback. I'm pleased to know that you've had a largely positive experience with me, and I appreciate the excellent rating. I apologize for the issue with the loan butler. We aim to streamline our process for the...

111–120 of 147

About

Additional Licenses: NMLS# 205826. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

First Time Home Buyer Counseling

Renovation Financing