

Guild Mortgage - Charlene Perez
Loan Officer | NMLS# 391908

Guild Mortgage is a leading independent mortgage lender in the United States, specializing in residential home loans. For more than 60 years, we’ve grown through referrals by focusing on doing what’s right.
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Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
This was my home purchase and I didn't realize how much work goes into this. It's not ok t like buying a car lol...Thanks to Charlene, she pushed and worked every single day. Even with my difficult job in the way. Nothing stopped her :) she...
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Charlene always goes above and beyond to accompkish accomplish what need to be done for a successful loan closing. She's amazing at what she does.
Reply from Charlene Perez
June 16th, 2026 01:07 PM
I'm thankful for your kind words, Suzanne. It's nice to know that my efforts to ensure a successful loan closing have made a positive impact. If there's anything more you need in the future, please feel free to reach out.
Charlene made the entire loan process smooth, stress-free, and easy to understand from start to finish. She was always responsive, professional, and willing to answer any questions we had throughout the process. Her communication and attention...
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Charlene made the entire loan process smooth, stress-free, and easy to understand from start to finish. She was always responsive, professional, and willing to answer any questions we had throughout the process. Her communication and attention...
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Reply from Charlene Perez
June 3rd, 2026 01:38 PM
I'm pleased to know that your loan process was smooth and stress-free, Janile. Your confidence in my communication and attention to detail means a lot to me. If you ever have more questions or need further assistance, I'm here to help. Thank...
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Hands down...the best!
Charlene far exceeded my expectations and helped both me and my son . She has made his first buying experience so wonderful!
Reply from Guild Mortgage - Charlene Perez
May 4th, 2026 05:51 PM
I'm grateful for your kind words, Gretchen. It's appreciated to hear that I could make your son's first buying experience so positive. If there's anything more I can do for you or your son in the future, please let me know.
Quick process
Reply from Charlene Perez
March 20th, 2026 05:18 PM
Thank you for your feedback, Fonkaew. I'm glad to hear that the process was quick for you. If you need anything else or have further questions, don't hesitate to contact me.
Before speaking with Charlene, I first went to my bank to inquire about a home loan. After a few questions, the home lender representative from my bank gave me some advice and told me to get in contact with him after the holidays. I found Guild...
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Reply from Guild Mortgage - Charlene Perez
February 9th, 2026 08:02 PM
Hi Kathy,Thank you so much for your impeccable 5‑star survey and for taking the time to share your experience. It truly means a great deal to me.It was an absolute pleasure supporting you through the financing of your first home. I’m especially...
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See prior comment
Reply from Guild Mortgage - Charlene Perez
February 9th, 2026 07:52 PM
Thank you for your feedback.We truly appreciate you taking the time to share your experience, and we sincerely apologize for any inconvenience you encountered during the closing process—especially regarding the document that needed to be signed...
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Charlene Perez made the process really easy for me to understand as a first time buyer
Reply from Charlene Perez
January 19th, 2026 04:54 PM
I’m grateful for your feedback, Julius. Assisting first-time buyers in understanding the process is important to me, and I'm glad to know I could make it easier for you. If there are any more questions or if you need further assistance in the...
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About
Guild Mortgage is a leading independent mortgage lender in the United States, specializing in residential home loans. For more than 60 years, we’ve grown through referrals by focusing on doing what’s right.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
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Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 391908
Disclaimer
I am authorized to do business in the state of Nevada. NV Mortgage Company #1141; NMLS ID: 391908; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.